AVEVA System Platform & IT Engineer, Bulle (Switzerland), Site Based
Cognizant Company is a world leader in delivering digital transformation solutions to Life Sciences. Through our knowledge and expertise in Automation, MES & Digital, we deliver stable manufacturing systems that are optimized to improve operational efficiencies, whilst maintaining compliance. Our specialist engineering teams have the aptitude to deliver and support Pharma 4.0 architectures and solutions covering all IT, OT and IoT applications, infrastructures and services.
About the role:
We are seeking an IT Engineer with AVEVA System Platform and automation knowledge to join our team for an on-site role in Bulle, Switzerland. The ideal candidate should have strong IT knowledge with automation and AVEVA System Platform experience and the related hardware infrastructure within the pharmaceutical industry.
He should be highly motivated, innovative, and a self-starter, possessing excellent interpersonal and problem-solving skills.
Responsibilities:
Summary:
- Review and analysis of business User Requirements Specification Documents
- Support Software development, testing, commissioning and qualification in collaboration with automation team
- Ability to provide IT L2/L3 support
- Support the execution of system changes and optimisation under site change control
- Qualification Execution
Incident management:
- L2/L3 support
- End to end IT incident management
- Redact Knowledgebase article for future incident resolution
- Monitoring Application health
Problem management:
- Proactive and reactive problem management
- Create and manage problem tickets
- Coordinate end to end problem resolution (Infrastructure, Network, DB & product vendors as appropriate)
Change Management:
- Create, manage change requests
- Follow up on change activities
- Perform change activities as needed (IQ/OQ tests)
- Application Operations & Lifecycle Management:
- Manage application patching (installation, coordination with product vendor)
- Create installation procedures as appropriate
- Create and manage asset information in CMDB
- Manage application accesses (create/modify/disable)
- Create/update service desk guide
- Create/update configuration guide
Requirements:
- Familiarity with ISA 88 and GAMP
- Minumim over 5+ years relevant industry experience
- Pharma industry experience perferred but not essential
- IT experience preferred
- Bachelor's Degree in appropriate field of study or equivalent work experience
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
Our commitment to diversity and inclusion
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
While our system allows application in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes.
About us
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.