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ServiceNow Senior Client Executive (Remote)

JD 9

About US

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.

Overview

Cognizant’s ServiceNow experts have a deep understanding of emerging digital landscapes and evolving customer needs.

Responsibilities

  • Work closely with existing customers to identify opportunities to up-sell, cross-sell and expand our
    services.
  • Proactively engage with customers to understand their changing needs and challenges.
  • Position the value of our services to meet the specific requirements and objectives of existing and
    potential customers.
  • Build and maintain a strong sales pipeline by continually developing relationships and customer
    engagement and adding new opportunities.
  • Actively collaborate with the marketing team to align with the overall company strategy and
    ensure the success of the different initiatives.
  • Leverage events as opportunities to extend the customer network, building on established
    relationships of trust.
  • Exceed customer expectations at all stages of the relationship, from sales to demonstrations and
    workshops, ensuring active listening, effective negotiation and clear communication.
  • Maintain knowledge of current market conditions and update job knowledge by participating in
    educational opportunities, reading professional publications, maintaining personal networks, and
    participating in professional organizations.
  • Develop and implement strategies to drive upsell and cross-sell opportunities within the existing client base.
  • Meet and exceed established objectives outlined in your SIP.
  • Implement methodologies defined by Cognizant to effectively convert opportunities into booked
    business.
  • Continuously monitor and report on progress, adjusting strategies as needed to achieve booking targets.

What we offer

  • The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
  • Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
  • The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
  • A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
  • Flexible health and financial benefits to support you and your eligible dependents—from day one.
  • True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.  

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

While our system allows application in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes.

About us
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.

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