Client Relationship Manager (BFS - Banking)

What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating a lot of opportunities for people like YOU - people with an ambitious spirit who want to make a difference in this world. Cognizant's delivery model is infused with a distinct culture of high customer happiness. We consistently deliver positive relationships, cost reductions and business results. Be one of our change-makers and join the success story: we are looking for a:

Client Relationship Manager (BFS)

Purpose of Role: The CRM role is accountable for growth, relationship strength and overall performance of the assigned accounts(s) in Cognizant’s Banking & Financial Services business unit.

Reporting to Role (Indicative): Client Partner

Capabilities:

• Client and industry knowledge in UK Banking & Financial Services (Retail Banking, Commercial Banking, Capital Markets)
• Business acumen and ability to nurture and grow existing relationships
• Proficient communication skills and results driven.
• Extensive experience in client facing roles with proven track record for selling organizational capabilities to customers.
• Experience running responses to RFP’s collaborating across the organization.
• Concepts of financial, marketing and business strategy.
• Building relationships and strengthening partnerships by focusing on exceptional client experience, risk management and value realization.

Areas of Responsibility:

· Market Leadership

• Plans accounts strategy for long-term profitable growth and position Cognizant as a thought partner and business leader within the account.

· Relationship Management

• Cultivates long-term client relationships and is a trusted advisor to the client.

· Business Development

• Creates opportunities to position Cognizant credentials, assets and value to the client and qualifies, prioritises and assigns opportunities to deliver the highest percentage of wins.

· Account Operations

• Delivers long term strategy and goals at the BU/Corporate level; leads and manages the Account Team to ensure attainment of Client’s and Cognizant’s objectives.

What we offer

• The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
• Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
• The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
• A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
• Flexible health and financial benefits to support you and your eligible dependents—from day one.
• True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.  

Our commitment to diversity and inclusion
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

While our system allows application in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes.

About us
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.