Job summary
1. Global Supply Chain head is a key member of the Operations organization and works closely with the Commercial COO Delivery COOs (MDU and ISL) besides the Delivery and Commercial heads to Anticipate rigorously manage business performance enabling the Organization to consistently achieve its revenue and profitability targets whilst delivering strategic objectives outlined below.
2. This is a strategic hands-on role responsible for the day-to-day operating activities including business p
Responsibilities
Key Responsibilities
Enterprise Head count (EHC) planning to align with the forecasted revenue to meet Monthly/Quarterly and Annual targets including
o Capacity planning for Lateral hiring CWR Deployment and Gen C absorption across geographies
o Engaging with the Academy on advanced skilling plan to keep the supply fit for purpose
o Capacity planning and skilling at RDC/GDC
Demand Management to ensure the organization has a single version of truth on demand (Adequacy Quality and quantity) and works closely with the markets to predict emerging skills requirements. Continuously monitor the demand quality and works with markets to improve quality of demand including commercial constructs for better fulfillment
o Actively monitor and track Internal supply in engagements that needs to contribute to revenue generation (track billability/utilization)
o Supply from Bench that is to be made fit for purpose thr skilling while concurrently ensuring that aging and undeployable bench is rightfully made applicable as per ADP policy guidelines
o Set target (ISL Markets & Industries) and govern the competent and proficient pool that needs to be encouraged to take up higher order roles thru IJM
o Identify the travel ready (Visa ready) pool regularly and negotiate with the ISL/Industries ensuring that onsite demands are managed thru this supply pool optimally reducing external hiring dependency
o Manages the global visa program including localization initiatives as a supply channel
Fulfillment
o Ensures 90% fill rate for all SL/Markets
o Develops and delivers to a large account ramp-up including GCC and/or Rebadging initiatives
o Track and Triage the fulfilment trends and the focus needed at different levels within the biz units across ISL/Industries
Bench Management
o Works with SL and markets to ensure the bench are maintained within the benchmarked levels
o Actively interlocks with Academy SL Competency leaders and Markets to execute learning programs for quick deploybility of associates
Organize disciplined fulfillment reviews by providing management with actionable insights then ensuring action plans are developed and tracked until successful implementation
Periodic review (weekly to quarterly as relevant) to monitor the plan vs. progress as outlined to biz units on the metrics derived from above
Institutionalize knowledge by continuously capturing and sharing best practices
Support a high-performance TSC organization by attracting recruiting developing and retaining highly skilled and experienced associates that are part of current operations
Ability to create a vision design review orchestrate and implement a plan for ongoing business improvement
Capability to lead team and organization through significant change in a fast-paced entrepreneurial high growth environment with continuously increasing scale and complexity
Ability to connect the dots analyze key issues identify trends provide insights and develop and implement strategic solutions
Drive a common culture build an open transparent and cohesive environment through effective communication and exceptional collaboration
Ability to influence stakeholders negotiate escalate Triage to resolve and govern the enterprise vision across the BU-s
Ability to command respect and trust internally and externally
Executive presence gravitas and credibility to make things happen
- Management Responsibility (does this role have direct reports): Yes
.Qualifications:(Education Experience)
At least 20+ years of relevant global and cross functional expertise and experience with a mix of Delivery Deal review Commercial constructs and Operations
Highly successful P&L Manager and high potential business leader
Solid academic background with business management degrees from the worlds best schools
Excellent consulting experience and proven ability to lead facilitate negotiate and collaborate with cross functional teams to deliver successful business outcomes
Excellent interpersonal communications public speaking and presentation skills
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
Our commitment to diversity and inclusion
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
While our system allows application in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes.
About us
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.