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Senior Process Executive - P&C

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Job Summary

We are seeking a Senior Process Executive - P&C with 2 to 3 years of experience to join our team. The ideal candidate should have strong technical skills in MS Office and preferably domain experience in Auto - Claims and Property & Casualty Insurance. This is a work-from-home position with night shifts and no travel required.


Responsibilities

  • Manage and process insurance claims efficiently to ensure timely resolution
  • Utilize MS Office tools to maintain accurate records and documentation
  • Analyze claims data to identify trends and areas for improvement
  • Collaborate with team members to ensure consistent and accurate claim processing
  • Provide exceptional customer service to clients and policyholders
  • Ensure compliance with company policies and industry regulations
  • Conduct regular audits of claims to ensure accuracy and completeness
  • Assist in the development and implementation of process improvements
  • Communicate effectively with internal and external stakeholders
  • Handle complex claims and escalate issues when necessary
  • Maintain up-to-date knowledge of industry trends and best practices
  • Support team training and development initiatives
  • Contribute to the overall success of the team and company by achieving performance targets

    • Qualifications

  • Must have strong technical skills in MS Office
  • Should have experience in Auto
  • Claims and Property & Casualty Insurance
  • Must possess excellent analytical and problem-solving skills
  • Should have strong communication and interpersonal skills
  • Must be detail-oriented and highly organized
  • Should be able to work independently and manage time effectively
  • Must be adaptable to night shifts and work-from-home environment
  • Should have a proactive approach to identifying and solving issues
  • Must be committed to providing high-quality customer service
  • Should have the ability to work collaboratively with team members
  • Must be able to handle multiple tasks and prioritize effectively
  • Should have a strong understanding of insurance industry regulations
  • Must be dedicated to continuous learning and professional development.

    • Certifications Required

    Certified Insurance Service Representative (CISR) or equivalent certification preferred.

     

     

    What we offer

    • The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
    • Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
    • The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
    • A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
    • Flexible health and financial benefits to support you and your eligible dependents—from day one.
    • True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.  

    About us
    Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.

    Other employment-related information
    Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

    If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

    While our system allows applications in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes. Further, for roles located in Quebec, professional English proficiency is required to communicate with our global clients. 

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