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Infra Dev Specialist

JD 7


Job Summary

We are seeking an experienced Infra Dev Specialist with 7 to 9 years of experience to join our team. The ideal candidate will have expertise in SPM Scripting Domain separation ServiceNow Workplace Service Delivery ServiceNow Performance Analytics ServiceNow ITSM and ServiceNow CSM. This hybrid role requires a proactive individual who can work effectively during day shifts. No travel is required.


Responsibilities

  • Develop and maintain ServiceNow applications to support business processes and requirements.
  • Implement and configure ServiceNow modules including Workplace Service Delivery Performance Analytics ITSM and CSM.
  • Provide technical expertise in the design and development of ServiceNow solutions.
  • Collaborate with cross-functional teams to gather and analyze requirements for ServiceNow implementations.
  • Ensure the performance reliability and scalability of ServiceNow applications.
  • Oversee the integration of ServiceNow with other enterprise systems and applications.
  • Monitor and optimize the performance of ServiceNow applications using Performance Analytics.
  • Troubleshoot and resolve issues related to ServiceNow applications and integrations.
  • Create and maintain technical documentation for ServiceNow configurations and customizations.
  • Provide training and support to end-users on ServiceNow functionalities and best practices.
  • Stay updated with the latest ServiceNow features and industry trends to recommend improvements.
  • Participate in code reviews and ensure adherence to coding standards and best practices.
  • Collaborate with stakeholders to ensure successful delivery of ServiceNow projects.

    • Qualifications

  • Possess strong experience in ServiceNow Workplace Service Delivery Performance Analytics ITSM and CSM.
  • Demonstrate excellent problem-solving and analytical skills.
  • Exhibit strong communication and collaboration abilities.
  • Have a deep understanding of ServiceNow architecture and development best practices.
  • Show proficiency in scripting languages such as JavaScript.
  • Display a track record of successful ServiceNow implementations and integrations.
  • Hold a relevant certification such as ServiceNow Certified System Administrator or ServiceNow Certified Implementation Specialist.

    • Certifications Required

    ServiceNow Certified System Administrator ServiceNow Certified Implementation Specialist

    What we offer

    • The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
    • Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
    • The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
    • A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
    • Flexible health and financial benefits to support you and your eligible dependents—from day one.
    • True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.  

    Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

    If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

    While our system allows application in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes.

    About us
    Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.

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