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Cloud Specialist

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Job Summary

We are seeking a Cloud Specialist with 9 to 13 years of experience to join our team. The ideal candidate will have expertise in Microsoft Teams Administration Microsoft Teams Basic IP Telephony and Collaboration-Microsoft Teams. This role is hybrid with no travel required and operates during day shifts. The Cloud Specialist will play a crucial role in enhancing our cloud infrastructure and collaboration tools.


Responsibilities

  • Manage and administer Microsoft Teams to ensure optimal performance and user satisfaction.
  • Oversee the implementation and maintenance of Basic IP Telephony systems.
  • Provide technical support and troubleshooting for Microsoft Teams and related collaboration tools.
  • Collaborate with cross-functional teams to integrate Microsoft Teams with other enterprise applications.
  • Develop and enforce best practices for Microsoft Teams usage and administration.
  • Monitor system performance and implement necessary upgrades and patches.
  • Conduct training sessions for end-users to enhance their proficiency with Microsoft Teams.
  • Create and maintain documentation for system configurations processes and procedures.
  • Lead the evaluation and selection of new collaboration tools and technologies.
  • Ensure compliance with security policies and procedures in the administration of Microsoft Teams.
  • Analyze and resolve complex technical issues related to cloud infrastructure and collaboration tools.
  • Provide recommendations for improving system efficiency and user experience.
  • Stay updated with the latest trends and advancements in cloud technologies and collaboration tools.

    • Qualifications

  • Must have extensive experience in Microsoft Teams Administration.
  • Should possess in-depth knowledge of Microsoft Teams and its features.
  • Must have a solid understanding of Basic IP Telephony systems.
  • Should be proficient in collaboration tools specifically Microsoft Teams.
  • Nice to have experience in integrating Microsoft Teams with other enterprise applications.
  • Should have excellent problem-solving and troubleshooting skills.
  • Must have strong communication and interpersonal skills.
  • Should be able to work effectively in a hybrid work model.
  • Must be detail-oriented and able to manage multiple tasks simultaneously.
  • Should have a proactive approach to learning and adapting to new technologies.
  • Must have experience in creating and maintaining technical documentation.
  • Should be able to conduct training sessions for end-users.
  • Must have a strong understanding of security policies and procedures related to cloud technologies.

    • What we offer

    • The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
    • Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
    • The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
    • A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
    • Flexible health and financial benefits to support you and your eligible dependents—from day one.
    • True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.  

    Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

    If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

    While our system allows application in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes.

    About us
    Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.

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