Job Summary
Our people are our greatest differentiator and competitive advantage in the markets we serve We are all united in delivering the best experience for our customers As a Detections and Investigations Team Leader
Schedule Any time between 500 PM IST to 800 AM IST
Responsibilities
Organization Assignments Company Cognizant Technology Solutions
Cost Centre DebitCredit Cards Fraud
Effective Job Requisitions Detection and Investigation
Job Posting Title Detection and Investigation SPEPE
Job Description Summary Our people are our greatest differentiator and competitive advantage in the markets we serve We are all united in delivering the best experience for our customers As a Detections and Investigations Team Leader
Schedule Any time between 500 PM IST to 800 AM IST
Designation Senior Process Executive Process Executive
Essential Qualifications Graduate Post Graduate
Relevant Experience In Years
SPE Graduate Post Graduate with 2 years of experience in US Banking Industry and good academic profile
PE Graduate Post Graduate with commerce background and good academic profile
Essential Skills Personality Traits
02 years of experience in Banking for or in other Banking industry for PESPE position
Good understanding of Banking business and hands on working experience in a Cards dispute and chargeback management or any similar process
Analytical Skills Ability to use systematic disciplined and data driven methods that get to root causes and solution identification
Quality Demonstrates accuracy and thoroughness and overall quality of work is as per the requirements specified
Teamwork Gives and welcomes feedback contributes to building positive team spirit supports everyones efforts to succeed
Communication Clear and good verbal and written communication skills expresses opinion without hesitation
Domain Expertise Banking
Operational Responsibilities
Transitioning of similar process in Banking would be an added advantage
Any banking experience under cards and payments and processing experience will be preferred
Typing speed of 30 WPM Mandatory
Willingness to work in night shifts Mandatory
Knowledge of preparing Standard Operating Procedures and process maps is preferred
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
While our system allows application in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes.
About us
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.