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Sr. Infra Developer

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Job Summary

We are seeking a Sr. Infra Developer with 6 to 7 years of experience in ServiceNow CMDB / CSDM Discovery CMDB Service Mapping and ServiceNow ITOM. The ideal candidate will work in a hybrid model during day shifts focusing on developing and maintaining our infrastructure. This role does not require travel. The candidate will play a crucial role in ensuring the stability and efficiency of our IT operations.


Responsibilities

  • Develop and maintain the ServiceNow CMDB / CSDM to ensure accurate and up-to-date configuration data.
  • Implement and manage ServiceNow ITOM modules to enhance IT operations management.
  • Collaborate with cross-functional teams to gather requirements and design solutions that meet business needs.
  • Provide technical expertise in the areas of infrastructure development and maintenance.
  • Ensure the stability and efficiency of IT operations through proactive monitoring and management.
  • Troubleshoot and resolve issues related to ServiceNow CMDB / CSDM and ITOM.
  • Develop and maintain documentation for infrastructure processes and configurations.
  • Conduct regular audits of the CMDB to ensure data integrity and compliance with standards.
  • Train and mentor junior team members on best practices and technical skills.
  • Participate in the planning and execution of infrastructure projects.
  • Stay updated with the latest trends and technologies in infrastructure development and IT operations.
  • Collaborate with vendors and external partners to ensure seamless integration of third-party tools.
  • Contribute to the continuous improvement of infrastructure processes and practices.

    • Qualifications

  • Possess strong experience in ServiceNow CMDB / CSDM and ServiceNow ITOM.
  • Have a solid understanding of IT infrastructure and operations management.
  • Demonstrate excellent problem-solving and troubleshooting skills.
  • Exhibit strong communication and collaboration abilities.
  • Show proficiency in developing and maintaining technical documentation.
  • Have experience in training and mentoring junior team members.

    • Certifications Required

    ServiceNow Certified Implementation Specialist ITIL Foundation Certification

    What we offer

    • The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
    • Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
    • The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
    • A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
    • Flexible health and financial benefits to support you and your eligible dependents—from day one.
    • True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.  

    Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

    If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

    While our system allows application in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes.

    About us
    Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.

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