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Senior Process Executive - HC

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Job Summary

We are seeking a dedicated and experienced Senior Process Executive - HC with 2 to 4 years of experience in Accounts Receivable. The ideal candidate will have a strong background in Provider Calling Accounts Receivables Revenue Cycle Management and Provider domains. This role requires working from the office during night shifts. No travel is required.


Responsibilities

  • Manage and oversee the accounts receivable process to ensure timely and accurate billing and collections.
  • Conduct provider calling to resolve outstanding claims and ensure prompt payment.
  • Monitor and analyze revenue cycle management metrics to identify areas for improvement.
  • Collaborate with healthcare providers to address and resolve billing discrepancies.
  • Ensure compliance with healthcare regulations and company policies.
  • Provide regular updates and reports on accounts receivable status to management.
  • Assist in the development and implementation of process improvements to enhance efficiency.
  • Train and mentor junior staff on accounts receivable processes and best practices.
  • Handle complex billing issues and escalate to higher management when necessary.
  • Maintain accurate and up-to-date records of all accounts receivable transactions.
  • Coordinate with other departments to ensure seamless revenue cycle operations.
  • Participate in regular team meetings to discuss progress and address any challenges.
  • Support the team in achieving overall financial goals and objectives.

    • Qualifications

  • Possess strong technical skills in accounts receivable management.
  • Demonstrate expertise in provider calling and resolving billing issues.
  • Have a solid understanding of revenue cycle management principles.
  • Exhibit excellent communication and interpersonal skills.
  • Show proficiency in using relevant software and tools for accounts receivable.
  • Display strong analytical and problem-solving abilities.
  • Maintain a high level of attention to detail and accuracy.
  • Be able to work effectively in a night shift environment.
  • Have a proactive approach to identifying and addressing issues.
  • Demonstrate the ability to work independently and as part of a team.
  • Possess a strong commitment to achieving company goals.
  • Show adaptability to changing processes and regulations.
  • Maintain a professional and positive attitude in all interactions.

    • Certifications Required

    Certified Revenue Cycle Specialist (CRCS) or equivalent certification in accounts receivable management.

    What we offer

    • The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
    • Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
    • The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
    • A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
    • Flexible health and financial benefits to support you and your eligible dependents—from day one.
    • True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.  

    Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

    If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

    While our system allows application in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes.

    About us
    Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.

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