Job Summary
Will be responsible to lead support / development transition engagements
Responsibilities
1. Has clarity and experience on all the asks during a Transition other than KT such as Process setup automation initiation transformation assessments People Transition etc.
2. Ensures the Transition related clauses in any Contractual documents are measurable attainable and reportable
3. Owns all the activities planned and scheduled during the Transition phase.
4. Indepth understanding of all Knowledge Transition Phases activities deliverables and Governance.
5. Significant liaising with Client on day to day basis on Transition Governance
6. Proactive in identifying the Risks and proposing probable mitigations to ensure the Risks are addressed upfront with minimal impact on Transition KPIs
7. Has clarity on tracking and reporting all Transition KPIs - 1) Cost 2) Schedule 3) Quality
8. Clarity on all decisions taken within Cognizant and Client end on Transition related Governance and communicate the same to intended audience within the effective timeframe.
9. Understand the working of Tools used directly or otherwise during a Transition such as ticketing tools
10. Work closely with Internal Leadership / Stakeholders to bring in ensure Risks / Issues are addressed in time
11. Work closely with Client Stakeholders and SMEs / Transition leads to ensure the transition deliverables are reviewed and signed off on time
12. Work closely with both Cognizant Delivery to ensure cutover to steady state is successful
13. If other workstreams such as process transition / people transition are in scope - work closely with the respective capabilities to ensure these workstreams are planned and executed within the agreed timelines
14. Steerhead the reporting both internally and with Client - Weekly status or Steering committee reports
15. Expertise in managing Org Level changes across the Client Org and Cognizant.
Certifications Required
PMP
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
While our system allows application in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes.
About us
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.