Adcreation and optimization
● Graduate with 10+ years of experience managing process design and improvement initiatives for global customer centric processes preferably managing online advertising or content management operations
● Strong verbal & written communication skills with excellent multitasking and analytical skills
● Able to provide critical thought to leadership, design and lead champion-challenger experiments
● Expected to work independently with minimal supervision with attention to detail, proactively communicate issues and seek inputs for remedies.
● Hands-on knowledge of Content, AdCreation process or Online Advertising across Search and Display
● The individual will be responsible for managing operations for a 100+ member team of AdCreation and Optimisation experts within Cognizant for one of it’s global clients
● This position will straddle the responsibilities of Operational Leadership, Process improvement, Client Management, Design of Experiments and Data analytics
● Developing strong relationships with key client stakeholders, supporting them through various strategic initiatives and providing incisive insights to develop those programs to fruition
● Identifies improvement areas and implementing solutions to prevent errors and improving productivity
● Providing coaching and mentoring to team leaders, SME’s, QA’s and agents to motivate them to elevate their performance and in planning their career growth trajectory
● Identify, prepare and track suitable metrics, determine trends and utilise them to develop solutions that provide improvement in efficiency and effectiveness of the delivery teams
● Meet aggressive client schedules and timelines while maintaining the highest bar of quality and a focus on exceeding customer expectations
● Manage multiple cross-functional projects straddling IT/ Process Design/ HR /Hiring /Product / Engineering to develop solutions aimed at improving process capabilities, improving efficiency and throughput as well as evangelising approaches for delivering breakthrough results.
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What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
While our system allows application in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes.
About us
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.