Project/Program Management COE Director
Overview:
Join Cognizant as an inspiring leader within the global program management community. This key role is responsible and accountable for Program Management activities associated with large-scale, complex, multi-service (Application Development and Maintenance, Infrastructure, Business Process, and Digital) programs. Successful candidates will not only manage delivery objectives but will also have responsibility for customer satisfaction and the client relationships required for successful program delivery.
Key Responsibilities:
- Establishes, executes, and oversees program governance (i.e., stakeholder management, communication ceremonies, benefits management, change management, scope management).
- Establishes, executes, and oversees delivery estimation and planning (team resource and timeline) across Cognizant organization (pursuit through sprints/PIs)
- Ensures tracking/measurement and progress against established measures and metrics (e.g., bid vs did, SLA, and any other operational or contractual measures)
- Provides insights on improvements while ensuring adherence to operational best practices
- Drives optimal business value though scope management, change management, and communication ceremonies.
- Supports pursuits (and/or runs them as programs) as required
- Collaborates with Commercial/Account Team to grow the business by identifying and defining business value opportunities for the client
- Establishes and builds relationships with client and other stakeholders for the program
- Leads team by supporting and driving career growth, personal/team development, well-being, diversity, and inclusion
- Leads and personally contributes to the continuous improvement of the program management community (i.e., best practices, networking, standards, training, tools)
- Owns the "activation" (or instantiation) for the MSA and SOW by knowing and monitoring compliance and adherence to these terms and their intent
Required Qualifications:
- 15 plus years in strategy, operations, process consulting, stakeholder management, project/ program delivery within legacy modernization or digital transformations
- Project/Program training and certifications (PMI/SAFe 5.0/Prince II) - ITIL Experience is mandatory
- Experience in delivering at least 3 or more complex programs involving teams across multiple geographies; team size 140+
- Experience in senior stakeholder management, communication, and relationship
- Experience being part of deal solutioning and identifying relevant risks
- Can present solutions from the Program Management standpoint
- Experience in managing client stakeholders across IT, VMO, and business
- Adept with multicultural; multi-geo working teams and stakeholders, including CXO
- Experience in contract management
- Program delivery experience involving 3 or more service lines
- Experience in delivering Transformational commitment, productivity goals, offshoring commitment
- Experience in delivering domain capability services or niche technology capabilities or new technologies to the market
- Experience in leading/managing structured deals, takeover/acquisition, or divesture programs.Job Location: Bangalore, India
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
While our system allows application in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes.
About us
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.