Specialist, Manufacturing Execution System (MES)
The Manufacturing Execution System (MES) Specialist acts as a subject matter expert for authoring and updating electronic master batch records. The primary responsibility is to ensure that the deployment of the Werum/Korber PAS-X electronic Master Batch Records are successfully and supported to maximize business benefits and are in line with site business process and technical standards. The MES Specialist will also be responsible for MES integrations – DCS, SAP, LIMS etc.
The specialist will be supporting MES trainings, collaboration, benefit realization, and standardization. The Specialist will follow the standard processes and procedures in performing their duties. These include cGMP regulations, SOPs and global business processes. The MES Specialist is responsible for activities that include the following:
· Identifies and implements continuous process improvement opportunities.
· Sustain electronic Master Batch Records, bringing together knowledge of manufacturing processes, and standard Werum/Korber generic configuration.
· Executes the appropriate change control and electronic Master Batch Record life-cycle actions and processes to assure the MES system is in a state of control and compliance.
· Collaborates and assists with troubleshooting to efficiently resolve manufacturing problems, providing MES support to ongoing Electronic Batch Record (EBR) operations. Knowledge of Quality Systems and Regulatory Standards to provide assurance and foster quality decisions with project teams and their site Quality unit.
Required Experience and Skills:
• Direct experience with MES (PAS-X) with nice to have experience in MBR, GMBR.
• Proven track record of analytical skills, problem solving and attention to detail.
• High personal integrity, credibility, and energy
• Excellent communication and influencing skills while working.
• Strong written and verbal communication skills.
• Strong understanding of manufacturing principles/processes and ability to translate
manufacturing requirements into Automation/Digital Solution.
· Knowledge of SAP, MuleSoft interface.
· Knowledge of L2 Systems (Historian, SCADA, DCS) integration with PAS-X MES
Responsibility:
• Provide first and second-line support for MES – PAS-X applications.
• Troubleshoot and resolve application issues reported by users. Resolving Incident/ problems • within SLA (response time/ resolution time)
• Monitor application performance and ensure efficient functionality.
• Communicate with users to understand and resolve issues promptly. Verbal and written communication with end users/ IT stake holders in process of finding resolution
• Document all support activities and solutions in the ticketing system.
• Escalate complex issues to third-line support or development teams.
• Collaborate with the development team to identify and resolve bugs. Estimating and implementing changes (proactive/ reactive) to permanently fix the incident or as a planned change
• Conduct routine checks and maintenance of the PAS-X applications.
• Ensure compliance with all regulations and standards.
• System validation as per Quality process and SoPs
• System/ application administration activity (periodic maintenance, process compliance e.g. GMP audit, security administration, capacity planning etc.)
· Available to work in rotational shifts including night, morning and weekend shift.
· Availability to work outside office hours when the need arises.
· Ability to prioritise the criticality of support issues as they arise and act accordingly.
· Able to pick up Cross-Trainings and willing to learn other OT applications.
· Write, review and update KBA Documents for the Support Team.
· Perform periodic monitoring and qualification testing on new / existing systems according site procedures.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
While our system allows application in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes.
About us
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.