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Infra Dev Specialist

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Job Summary

We are seeking an experienced Infra Dev Specialist with 4 to 6 years of experience to join our team. The ideal candidate will have expertise in various ServiceNow modules including ITSM ITAM HRSD FSM CSM GRC and ITOM. This hybrid role requires strong technical skills and a good understanding of Asset & Wealth Management. The position offers a day shift with no travel requirements.


Responsibilities

  • Lead the implementation and customization of ServiceNow modules including ITSM ITAM HRSD FSM CSM GRC and ITOM.
  • Oversee the integration of ServiceNow with other enterprise systems to ensure seamless data flow and process automation.
  • Provide technical support and troubleshooting for ServiceNow applications to ensure high availability and performance.
  • Develop and maintain ServiceNow workflows business rules and UI policies to meet business requirements.
  • Collaborate with stakeholders to gather and analyze requirements for new ServiceNow features and enhancements.
  • Design and implement ServiceNow dashboards and reports to provide actionable insights to business users.
  • Ensure compliance with industry standards and best practices in ServiceNow development and administration.
  • Conduct regular system audits and performance tuning to optimize ServiceNow performance.
  • Train and mentor junior team members on ServiceNow best practices and development techniques.
  • Participate in the planning and execution of ServiceNow upgrades and patches.
  • Work closely with the Asset & Wealth Management team to align ServiceNow solutions with business objectives.
  • Contribute to the continuous improvement of ServiceNow processes and methodologies.
  • Document technical specifications and user guides for ServiceNow solutions.

    • Qualifications

  • Must have strong experience in ServiceNow Strategic Port Mgmt ServiceNow ITSM ServiceNow ITAM ServiceNow HRSD ServiceNow FSM ServiceNow CSM ServiceNow GRC and ServiceNow ITOM.
  • Nice to have experience in Asset & Wealth Management domain.
  • Must have excellent problem-solving and analytical skills.
  • Must have strong communication and collaboration skills.
  • Must have the ability to work independently and as part of a team.
  • Must have a proactive and self-motivated approach to work.
  • Must have a strong attention to detail and quality.
  • Must have the ability to manage multiple tasks and priorities effectively.
  • Must have a good understanding of ITIL processes and best practices.
  • Must have experience with Agile development methodologies.
  • Must have a strong commitment to continuous learning and professional development.
  • Must have the ability to adapt to changing business needs and requirements.
  • Must have a passion for delivering high-quality solutions that meet business needs.

    • Certifications Required

    Certified ServiceNow System Administrator ITIL Foundation Certification

    What we offer

    • The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
    • Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
    • The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
    • A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
    • Flexible health and financial benefits to support you and your eligible dependents—from day one.
    • True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.  

    Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

    If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

    While our system allows application in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes.

    About us
    Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.

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