Job Summary
Responsible for migrating user base from OnPrem to MS-Teams and Tenant to Tenant Migrations.
8 to 10 years experience on Skype Microsoft Teams with Enterprise Voice is must.
Experience on AudioCodes/Sonus Gateways/Downstream SBCs
Upgrading installing configuring designing and migrating Voice from PBX to MS-Teams
Experience and Knowledge on MS Teams Direct routing and Operator Connect for Enterprise Voice
Responsibilities
Responsible for migrating user base from OnPrem to MS-Teams and Tenant to Tenant Migrations.
8 to 10 years experience on Skype Microsoft Teams with Enterprise Voice is must.
Experience on AudioCodes/Sonus Gateways/Downstream SBCs
Upgrading installing configuring designing and migrating Voice from PBX to MS-Teams
Experience and Knowledge on MS Teams Direct routing and Operator Connect for Enterprise Voice
Knowledge on Bandwidth planning optimal conferencing traffic capacity QOS.
Design voice interoperability to PSTN QoS implementation for conference and other applications and integration with 3rd party telephony environment.
Good knowledge on the DR High Availability setup Survivability (SBA)
Experience in Skype/Teams Enterprise Voice troubleshooting (Gateways SBAs and complex issues)
Knowledge on Enterprise Voice feature Call Admission Control Call Park Media Bypass and Auto attendant etc.
Experience of configuring and troubleshooting Dial Plans Normalization Rules routes PSTN Usage and Voice Policy
SIP SIP Trunk integration define outbound translation rules inbound dial plan SIP Call flow concepts knowledge of call methods.
Knowledge on Call quality Dashboard Reporting and Management
Overview of integrating Video endpoints Teams meeting rooms & Collaboration Bars configurations.
Understanding of response groups Call queue Auto Attendant Dial by Extension workflows call routing methods.
Good knowledge on Active Directory & Domain Services Certificate Authority
Experience in Planning designing deploying and configuring SFB and Microsoft Teams
Knowledge on deploying Remote Sites with Enterprise Voice
Knowledge on Windows PowerShell & PowerShell Scripting
Overseeing the schedule of activities to ensure planning and support is provided as requested.
Perform preventative maintenance to resolve problem or identify resolution to appropriate vendor or manufacturer.
Coordinates with Customer staff to determine AV/V and basic infrastructure requirements for any new conference room or media design.
Willing to take Initiatives and Automation for improving efficiency & productivity able to work in a fast-paced environment with the ability to adapt to frequent changes and deliver the solution.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
While our system allows application in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes.
About us
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.