Job Description for Intune and SCCM Subject Matter Expert
We are looking for an individual who can work independently and efficiently on tasks related to SCCM and Intune administration in Co-managed setup.
This role requires in-depth knowledge in several of the following technological areas:
· Ability to Configure, implement and troubleshoot Intune Enrollment, Policy\Profile deployment, Application Management, Device compliance, Device Configuration, Endpoint Security Profiles\Polices and Intune reporting to ensure compliance with organizational standards and security requirements.
· Working experience in Autopilot for building machines and troubleshooting any failures around it.
· Good in concepts of Windows 365 Cloud PCs, Microsoft Defender for Endpoint.
· SCCM & Intune - Co-management & Migration Skills.
· Migrate applications from SCCM to Intune with knowledge in win32 apps, LoB etc.
· Microsoft Windows 10 Security and Management (Bit locker, Security baseline, Device Guard, Credential Guard).
· Managing windows update rings and troubleshooting updates deployment failures.
· Experience in managing infrastructure with Zscaler, Trend Micro, Tanium and other industry standard
· Working experience in creating PowerShell scripts and deploying them through Pro-active remediation scripts to mitigate issues.
· Familiarity with networking concepts and protocols, such as TCP/IP, DNS, DHCP, VPN, and Wi-Fi.
· Driving troubleshooting and providing clear action plans, follow up to closure.
· Knowledge of Service Now for Incident and Change management.
Non-Technical/Soft Skills required:
· Strong Communication and presentation Skills.
· Ability to handle tough situations/spots independently.
· Commitment / ownership / accountability.
· Confident/Authoritative in handling customers/clients.
· Thrive to learn constantly.
Overall activities/responsibilities with Client (not limited to only below):
· 100% Technical Leadership quality and handling escalations.
· Conversing with stakeholders / business / application owners.
· Collaborating & partnering with team members internally & externally.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
While our system allows applications in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes. Further, for roles located in Quebec, professional English proficiency is required to communicate with our global clients.