Job Summary
We are seeking an experienced Infra. Technology Specialist with 8 to 12 years of experience to join our team. The ideal candidate will have expertise in Oracle 12C/19C and Tivoli Workload Scheduler. Experience in the Hotels and Food Services domain is a plus. This is a hybrid work model with day shifts and no travel required.
Responsibilities
JD
Ability to schedule and develop new jobs using IWA scheduler tool
Automate and provide a permanent fix through scheduling to avoid any manual work around
Ability to understand the ClientApplications perspective as well as explain the developers view if any
Implement the requirements changes raised by the application teams or the client in a productive manner
Expected to work along with various application Owners and their teams
Need to schedule the jobs in IWA development region and keep a track of its implementation
To be a part of any planned migration or maintenance activities if need arises
Coordinate with testing teams to debug the defects in Development instances
Expected to provide additional support to any new project activities included as a part of our road map in near future
Expected to work with IBM support persons in case of any blockage or bug found in the latest IWA version
Coordinate with the clientapplication teams to complete all the project related activities in order to meet the deadline
Ability to handle the incidents raised with regard to IWA and provide a resolution within the breach period
Assist Monitoring team with their queries and in certain complex situations
Be vigilant to respond to the mails and calls from the members of same or related projects
Interact with operations functional technical and various technology teams on a regular basis
Frequent tracking review and reporting on ticket progress and adherence to CPIs and KPIs
Work with various Technology teams to gather and review minor enhancement estimates
Provide traceable milestones ETAs to customers on tickets build project plan when needed
Reduce or minimize backlog of tickets incidents requests tasks
Review RCAs to ensure the outcome is meaningful measurable and trackable for customers
Ensure RCA is completed on time and follow through on ETAs for implementation of action items to ensure permanent resolution is completed on time
Monitor progress on tickets and responsible for on time delivery to customer
Ensure security risks and SOX compliance adherence is maintained for applications in scope
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
While our system allows application in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes.
About us
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.