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Process Specialist - P&C

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Job Summary

We are seeking a Process Specialist for our P&C team with 4 to 6 years of experience. The ideal candidate will have expertise in Business Operations Insurance Products and MS Office. This hybrid role requires night shifts and proficiency in English. The candidate will focus on renewals and changes/endorsements within the insurance domain.


Responsibilities

  • Oversee the processing of renewals and changes/endorsements in insurance products
  • Ensure accuracy and compliance in all business operations
  • Utilize MS Office tools to manage and document processes efficiently
  • Collaborate with team members to streamline workflows and improve productivity
  • Provide support and guidance to junior staff in handling complex cases
  • Monitor and analyze data to identify trends and areas for improvement
  • Implement best practices to enhance operational efficiency
  • Communicate effectively with stakeholders to ensure alignment on project goals
  • Maintain up-to-date knowledge of industry regulations and standards
  • Develop and deliver training sessions on new processes and tools
  • Assist in the development of process documentation and manuals
  • Participate in regular team meetings to discuss progress and challenges
  • Contribute to the continuous improvement of business operations. Qualifications
  • Must have 4 to 6 years of experience in Business Operations and Insurance Products
  • Proficiency in MS Office is required
  • Experience in handling renewals and changes/endorsements is mandatory
  • Strong communication skills in English (Read/Write Speak) are essential
  • Ability to work night shifts in a hybrid work model
  • Detail-oriented with strong analytical skills
  • Ability to collaborate effectively with team members
  • Knowledge of industry regulations and standards is a plus
  • Experience in training and mentoring junior staff is nice to have
  • Strong problem-solving skills and ability to handle complex cases
  • Commitment to continuous improvement and operational efficiency
  • Ability to document processes and create manuals
  • Experience in data monitoring and trend analysis is beneficial.

    • Certifications Required

    Certified Business Operations Professional (CBOP) Insurance Product Specialist Certification

     

     

    What we offer

    • The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
    • Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
    • The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
    • A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
    • Flexible health and financial benefits to support you and your eligible dependents—from day one.
    • True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.  

    About us
    Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.

    Other employment-related information
    Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

    If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

    While our system allows applications in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes. Further, for roles located in Quebec, professional English proficiency is required to communicate with our global clients. 

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