Title : Salesforce Business Analyst/Product Owners with experience in Media Domain
Experience : 5- 18 Years
Location : PAN India
Qualification :
1. Masters of Business Administration or equivalent
2. 5+ Years of experience in Salesforce domain , preferably implementation projects
3. Candidate should have good Salesforce knowledge with experience in Salesforce implementation projects in Advisory/ Consulting/Business Analyst roles
4. Excellent verbal and written communication skills
5. Strong analytical skills and detail oriented, ability to plan and organize the team as well as documentation, team player, accountable.
6. Experience in translating business requirements into a detailed system specification
7. Salesforce Certification in Admin/Sales/Service or any consulting certification will be an added advantage
8. Understanding of Agile Scrum delivery model
9. Knowledge of creating process flows/frameworks using Visio/ Lucid charts etc
10. Knowledge of AI and Agentforce will be desirable
11. Experience or knowledge Media Cloud/ Communication Cloud is desirable.
Roles and Responsibilities:
1. Responsible for Discovery & design workshops to identify client requirements
2. Translate business needs into actionable documentation/specifications, including use case scenarios, models and conceptual design diagrams to support iterative development
3. Design Salesforce solutions to meet client requirements
4. Participate in Data migration & integration activities
5. Evaluate As IS process and suggest improvements for To Be Process
6. Participate in QA led test prep and planning activities, as well as defect triage to ensure projects are on track.
7. Responsible for End user training and other user adoption activities
8. Conduct/Participate in scrum ceremonies and assist in sprint planning, estimation, requirement analysis and review
9. Maintain certifications in salesforce products
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
While our system allows application in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes.
About us
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.