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Senior Process Executive - P&C

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Job Summary

We are seeking a dedicated Senior Process Executive - P&C with 1 to 3 years of experience to join our team. The ideal candidate will have expertise in MS Office and a background in Property & Casualty Insurance particularly in Auto Claims. This hybrid role requires night shifts offering a dynamic work environment to enhance your skills and contribute to our companys success.


Responsibilities

  • Manage and process insurance claims efficiently to ensure timely resolution and customer satisfaction.
  • Utilize MS Office tools to maintain accurate records and generate reports for management review.
  • Collaborate with team members to streamline processes and improve operational efficiency.
  • Analyze claim data to identify trends and recommend improvements in claim handling procedures.
  • Communicate effectively with clients and stakeholders to provide updates and resolve any issues.
  • Ensure compliance with industry regulations and company policies in all claim processing activities.
  • Participate in training sessions to stay updated on the latest industry practices and technologies.
  • Support the team in achieving departmental goals and objectives through proactive contribution.
  • Provide insights and feedback to enhance the overall customer experience and service delivery.
  • Assist in the development and implementation of process improvement initiatives.
  • Monitor and report on key performance indicators to track progress and identify areas for improvement.
  • Engage in continuous learning to expand knowledge of Property & Casualty Insurance and related domains.
  • Adapt to the hybrid work model balancing remote and in-office responsibilities effectively.

    • Qualifications

  • Demonstrate proficiency in MS Office applications including Excel Word and PowerPoint.
  • Possess a strong understanding of Property & Casualty Insurance with a focus on Auto Claims.
  • Exhibit excellent communication and interpersonal skills for effective client interactions.
  • Show attention to detail and accuracy in handling complex claim data and documentation.
  • Display problem-solving abilities to address challenges and improve processes.
  • Have a willingness to work night shifts and adapt to a dynamic work environment.
  • Experience in a hybrid work model is a plus showcasing flexibility and adaptability.

    • Certifications Required

    Certification in Property & Casualty Insurance or related field preferred.

     

     

    What we offer

    • The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
    • Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
    • The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
    • A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
    • Flexible health and financial benefits to support you and your eligible dependents—from day one.
    • True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.  

    About us
    Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.

    Other employment-related information
    Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

    If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

    While our system allows applications in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes. Further, for roles located in Quebec, professional English proficiency is required to communicate with our global clients. 

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