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Sr.Process Executive-Ops

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Job Summary

The Sr. Process Executive-Ops will play a crucial role in managing and executing operational processes with precision and efficiency. With a focus on MS Office skills the candidate will ensure smooth workflow and contribute to the companys success in the insurance domain. This hybrid role requires night shift availability and offers an opportunity to work on Auto - Policy Admin Auto - Claims and Property & Casualty Insurance processes.


Responsibilities

  • Manage and execute operational processes to ensure efficiency and accuracy in daily tasks.
  • Utilize MS Office skills to create analyze and maintain documentation and reports.
  • Collaborate with team members to streamline processes and improve workflow.
  • Monitor and evaluate process performance to identify areas for improvement.
  • Implement best practices to enhance operational effectiveness and productivity.
  • Support the team in resolving issues related to Auto
  • Policy Admin and Auto
  • Claims.
  • Ensure compliance with company policies and industry regulations in all operations.
  • Provide insights and recommendations based on data analysis to drive process improvements.
  • Assist in training and onboarding new team members to ensure seamless integration.
  • Coordinate with stakeholders to ensure alignment and understanding of operational goals.
  • Maintain up-to-date knowledge of Property & Casualty Insurance processes and trends.
  • Contribute to the development of strategies that enhance customer satisfaction and retention.
  • Foster a collaborative environment that encourages innovation and continuous improvement.

    • Qualifications

  • Demonstrate proficiency in MS Office applications including Excel Word and PowerPoint.
  • Possess experience in Auto
  • Policy Admin and Auto
  • Claims processes.
  • Exhibit understanding of Property & Casualty Insurance domain.
  • Show ability to work effectively in a hybrid work model and night shift.
  • Display strong analytical skills to evaluate and improve operational processes.
  • Have excellent communication skills to collaborate with team members and stakeholders.
  • Present problem-solving skills to address and resolve operational challenges.

    • Certifications Required

    Microsoft Office Specialist Certification is required. Certification in Insurance Operations is a plus.

     

     

    What we offer

    • The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
    • Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
    • The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
    • A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
    • Flexible health and financial benefits to support you and your eligible dependents—from day one.
    • True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.  

    About us
    Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.

    Other employment-related information
    Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

    If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

    While our system allows applications in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes. Further, for roles located in Quebec, professional English proficiency is required to communicate with our global clients. 

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