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Program Manager

JD 3


Job summary

The Program Manager will oversee the implementation and management of VDI solutions including VMware VDI and Citrix VAD within a hybrid work model. This role requires a strategic thinker who can drive efficiency and innovation in virtual desktop infrastructure projects. The candidate will collaborate with cross-functional teams to ensure seamless integration and optimal performance contributing to the companys technological advancement and societal impact.


Responsibilities

  • Lead the planning and execution of VDI projects ensuring alignment with business objectives and timelines.
  • Oversee the deployment and management of VMware VDI and Citrix VAD solutions optimizing performance and user experience.
  • Collaborate with IT teams to integrate VDI solutions with existing infrastructure enhancing operational efficiency.
  • Provide technical guidance and support to team members fostering a collaborative and innovative work environment.
  • Monitor project progress and performance metrics identifying areas for improvement and implementing corrective actions.
  • Develop and maintain documentation for VDI solutions ensuring compliance with industry standards and best practices.
  • Coordinate with stakeholders to gather requirements and feedback ensuring solutions meet user needs and expectations.
  • Implement strategies to enhance security and data protection within VDI environments safeguarding company assets.
  • Facilitate training sessions for end-users and IT staff promoting effective use of VDI technologies.
  • Evaluate emerging technologies and trends in VDI recommending enhancements to improve service delivery.
  • Manage vendor relationships and contracts ensuring cost-effective procurement of VDI solutions and services.
  • Drive continuous improvement initiatives leveraging data analytics to optimize VDI performance and user satisfaction.
  • Ensure adherence to company policies and procedures maintaining a high standard of quality and reliability.

    • Qualifications

  • Possess strong expertise in VMware VDI and Citrix VAD with proven experience in managing complex VDI environments.
  • Demonstrate excellent problem-solving skills with the ability to troubleshoot and resolve technical issues efficiently.
  • Exhibit strong communication skills capable of conveying technical concepts to non-technical stakeholders.
  • Have a solid understanding of network infrastructure and security protocols ensuring robust VDI implementations.
  • Show proficiency in project management methodologies with a track record of successful project delivery.
  • Display adaptability to changing technologies and environments staying current with industry advancements.
  • Hold a bachelors degree in Computer Science Information Technology or a related field with relevant certifications.

    • Certifications Required

    VMware Certified Professional (VCP) Citrix Certified Associate - Virtualization (CCA-V)

     

     

    What we offer

    • The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
    • Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
    • The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
    • A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
    • Flexible health and financial benefits to support you and your eligible dependents—from day one.
    • True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.  

    About us
    Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.

    Other employment-related information
    Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

    If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

    While our system allows applications in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes. Further, for roles located in Quebec, professional English proficiency is required to communicate with our global clients. 

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