Job Summary
The Service Delivery Manager in AML and transaction monitoring (Alert Investigation Retail & Prepaid Cards)
Responsibilities
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· MUST have strong knowledge of AML (Anti-Money Laundering) and fraud analysis.
· Review of Monthly alerts and understanding of alert generation due to exceeding the threshold/particular spike in a customer account.
· Ability to understand the pattern of transactions regarding suspicious/unusual activity while doing periodic reviews.
· Must have exposure to Global Alert management tools.
· Establish and implement money-laundering rules covering all bank products in the transaction monitoring system.
· Should be able to determine the source and utilization of funds for the customer.
· Understanding of unusual activity and behavior.
· Should understand PEP classification and Naming convention as well.
· Understand High-risk jurisdictions, current Sanction entities/individuals, different trade sanctions, SDN, etc.
· Should have a fair understanding of identifying the relationship between customers and counterparties/intermediaries.
· Should be able to analyze the purpose of the transactions.
· Exposure to preparing AML case logs and validating information regarding transactions and counterparties via different external applications, i.e., Lexis Nexis, D&B, etc.
· Adept at multi-tasking and meeting deadlines in a high-pressure environment
· Strong documentation skills to clearly articulate alert disposition
· Should have a good understanding of the USA Patriot Act, BSA, and CIP.
· Should have good knowledge of Lexis-Nexis, Google searches, and negative searches.
· Good Communication and problem-solving techniques using analytical skills
· Should have lead a min. team size of 50
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
While our system allows applications in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes. Further, for roles located in Quebec, professional English proficiency is required to communicate with our global clients.