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Support Analyst

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Job Title

Support Analyst

Who We Are

Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. See how at: www.cognizant.com

Job Summary

As a Support Analyst in Transportation Management you will leverage your expertise in database management ASP.NET MVC Framework and Javascript to support and enhancement our systems. You will work in a hybrid model collaborating with teams to ensure efficient data handling and security. Your role will be pivotal in driving improvements and ensuring seamless operations within the transportation domain.

Responsibilities

  • Develop and maintain software applications using ASP.NET MVC and javascript to support transportation management systems.
  • Optimize database queries to improve system performance and ensure efficient data retrieval and processing.
  • Manage SQL Server Management Studio mySQL and Oracle databases to maintain data integrity and security.
  • Implement database security measures to protect sensitive information and ensure compliance with industry standards.
  • Collaborate with cross-functional teams to understand transportation management requirements and translate them into technical solutions.
  • Provide technical support and troubleshooting for database-related issues to minimize downtime and enhance user experience.
  • Conduct regular database audits to identify and resolve potential vulnerabilities and performance bottlenecks.
  • Oversee the integration of new database technologies to enhance system capabilities and support business growth.
  • Ensure data accuracy and consistency across all transportation management systems to facilitate informed decision-making.
  • Lead initiatives to improve database scalability and efficiency in line with evolving business needs.
  • Utilize your language skills in English Portuguese and Spanish to communicate effectively with diverse teams and stakeholders.
  • Stay updated with the latest advancements in database technologies and transportation management practices.
  • Drive continuous improvement in database management processes to support the companys strategic objectives.

Domain Skills

  • Possess strong expertise in Query Optimization and SQL Server Management Studio to ensure optimal database performance.
  • Have extensive experience with mySQL and Oracle databases demonstrating proficiency in managing complex data environments.
  • Demonstrate knowledge in Database Security to safeguard sensitive information and ensure compliance.
  • Exhibit domain expertise in Transportation Management to effectively address industry-specific challenges.
  • Be fluent in English Portuguese and Spanish to facilitate seamless communication with global teams.
  • Show proficiency in T-SQL for efficient data manipulation and reporting.
  • Have a solid understanding of database integration and scalability to support business growth.

Work Model

  • Hybrid
  • Days: Tue to Sat (24x7)
  • Shift: 10PM - 6AM

Why Cognizant?

  • A career in one of the largest and fastest growing IT services providers worldwide.
  • Ongoing support and funding with training and development plans.
  • A highly competitive benefits and salary package.
  • Opportunity to work for leading global companies.

Cognizant values diversity in our talent pool, so we encourage professionals with disabilities, LGBTQIA+, people in refugee situations, women, racial groups, and professionals 50+ to apply for all of our advertised openings.

 

 

What we offer

  • The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
  • Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
  • The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
  • A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
  • Flexible health and financial benefits to support you and your eligible dependents—from day one.
  • True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.  

About us
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.

Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

While our system allows applications in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes. Further, for roles located in Quebec, professional English proficiency is required to communicate with our global clients. 

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