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Infra. Technology Specialist

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Job Summary

We are seeking an experienced Infra. Technology Specialist with 11 to 14 years of experience to join our team. The ideal candidate will have expertise in Mobile Device Management Desktop Management using SCCM Device Management with Intune and Desktop Management for MAC. This role requires a strong background in the Hi-Tech domain and offers a hybrid work model with day shifts.


Responsibilities

  • Manage and oversee the deployment and maintenance of mobile devices across the organization to ensure seamless operations.
  • Implement and maintain SCCM for desktop management to optimize system performance and reliability.
  • Utilize Intune for device management to enhance security and compliance across all devices.
  • Administer desktop management for MAC systems to ensure compatibility and efficiency.
  • Collaborate with cross-functional teams to align device management strategies with business objectives.
  • Provide technical support and troubleshooting for device-related issues to minimize downtime.
  • Develop and document processes and procedures for device management to ensure consistency and efficiency.
  • Conduct regular audits and assessments of device management systems to identify areas for improvement.
  • Stay updated with the latest trends and technologies in device management to maintain a competitive edge.
  • Ensure compliance with industry standards and regulations in all device management activities.
  • Train and mentor junior team members to build a strong and knowledgeable team.
  • Contribute to the development of strategic plans for device management to support organizational growth.
  • Communicate effectively with stakeholders to provide updates on device management initiatives and outcomes.

    • Qualifications

  • Possess extensive experience in Mobile Device Management with a proven track record of successful implementations.
  • Demonstrate proficiency in Desktop Management using SCCM with a focus on optimizing system performance.
  • Have strong expertise in Device Management with Intune to ensure security and compliance.
  • Show capability in Desktop Management for MAC systems with attention to detail and efficiency.
  • Exhibit a solid understanding of the Hi-Tech domain to align device management strategies with industry trends.
  • Display excellent problem-solving skills to address and resolve device-related issues promptly.
  • Possess strong communication skills to effectively collaborate with cross-functional teams and stakeholders.

    • Certifications Required

  • Microsoft Certified: Modern Desktop Administrator Associate Apple Certified Support Professional

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    What we offer

    • The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
    • Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
    • The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
    • A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
    • Flexible health and financial benefits to support you and your eligible dependents—from day one.
    • True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.  

    About us
    Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.

    Other employment-related information
    Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

    If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

    While our system allows applications in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes. Further, for roles located in Quebec, professional English proficiency is required to communicate with our global clients. 

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