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SPE-Policy Servicing

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Job Summary

Join our dynamic team as a Policy Servicing Specialist where you will leverage your expertise in MS Excel to enhance our operational efficiency. With a focus on Property & Casualty Insurance you will play a crucial role in ensuring accurate policy management. This hybrid role offers the flexibility of night shifts allowing you to balance work and personal commitments effectively.


Responsibilities

  • Manage and update policy records using advanced MS Excel techniques to ensure data accuracy and integrity.
  • Collaborate with cross-functional teams to streamline policy servicing processes and improve overall efficiency.
  • Analyze policy data to identify trends and provide actionable insights for process improvements.
  • Ensure compliance with industry regulations and company policies in all policy servicing activities.
  • Provide exceptional customer service by addressing policy-related inquiries and resolving issues promptly.
  • Develop and maintain comprehensive documentation of policy servicing procedures for future reference.
  • Assist in the preparation of reports and presentations for management review using MS Excel.
  • Monitor policy changes and updates to ensure timely and accurate implementation.
  • Support the team in achieving key performance indicators and service level agreements.
  • Participate in training sessions to stay updated on industry trends and best practices.
  • Contribute to the development of innovative solutions to enhance policy servicing operations.
  • Utilize domain knowledge in Property & Casualty Insurance to provide valuable insights and recommendations.
  • Foster a collaborative work environment by sharing knowledge and expertise with team members.

    • Qualifications

  • Demonstrate proficiency in MS Excel with the ability to perform complex data analysis and reporting.
  • Possess a solid understanding of Property & Casualty Insurance principles and practices.
  • Exhibit strong analytical and problem-solving skills to address policy servicing challenges.
  • Display excellent communication skills to interact effectively with stakeholders.
  • Show adaptability to work in a hybrid model with night shifts.
  • Have a keen attention to detail to ensure accuracy in policy management.

    • Certifications Required

  • Microsoft Office Specialist: Excel Certification

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    What we offer

    • The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
    • Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
    • The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
    • A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
    • Flexible health and financial benefits to support you and your eligible dependents—from day one.
    • True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.  

    About us
    Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.

    Other employment-related information
    Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

    If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

    While our system allows applications in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes. Further, for roles located in Quebec, professional English proficiency is required to communicate with our global clients. 

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