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Sr. Infra Developer

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Job Summary

We are seeking a Sr. Infra Developer with 4 to 8 years of experience to join our team. The ideal candidate will have expertise in ServiceNow modules including Strategic Port Mgmt ITSM ITAM HRSD GRC FSM CSM and ITOM. This role involves working in a hybrid model during day shifts focusing on optimizing and managing infrastructure services without the need for travel.


Responsibilities

  • Develop and implement ServiceNow solutions to enhance infrastructure management and service delivery.
  • Collaborate with cross-functional teams to ensure seamless integration of ServiceNow modules such as ITSM ITAM and HRSD.
  • Optimize ServiceNow Strategic Port Mgmt to align with organizational goals and improve project outcomes.
  • Manage and maintain ServiceNow GRC to ensure compliance with industry standards and regulations.
  • Oversee the configuration and deployment of ServiceNow FSM to streamline field service operations.
  • Utilize ServiceNow CSM to enhance customer service management and improve user experience.
  • Implement ServiceNow ITOM to automate IT operations and improve system performance.
  • Provide technical expertise in Authorize Cust Bill InvoiceAdj to ensure accurate billing and invoicing processes.
  • Conduct regular system audits and performance assessments to identify areas for improvement.
  • Collaborate with stakeholders to gather requirements and translate them into technical specifications.
  • Ensure the security and integrity of infrastructure systems through proactive monitoring and maintenance.
  • Stay updated with the latest ServiceNow features and best practices to continuously improve service delivery.
  • Support the hybrid work model by effectively managing tasks and communication in both remote and on-site environments.

    • Qualifications

  • Demonstrate proficiency in ServiceNow modules including ITSM ITAM HRSD GRC FSM CSM and ITOM.
  • Possess strong domain skills in Authorize Cust Bill InvoiceAdj processes.
  • Exhibit excellent problem-solving and analytical skills to address complex infrastructure challenges.
  • Show ability to work collaboratively in a team-oriented environment.
  • Have strong communication skills to effectively interact with stakeholders and team members.
  • Display a proactive approach to learning and adapting to new technologies and methodologies.

    • Certifications Required

    Certified ServiceNow System Administrator ITIL Foundation Certification

     

     

    What we offer

    • The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
    • Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
    • The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
    • A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
    • Flexible health and financial benefits to support you and your eligible dependents—from day one.
    • True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.  

    About us
    Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.

    Other employment-related information
    Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

    If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

    While our system allows applications in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes. Further, for roles located in Quebec, professional English proficiency is required to communicate with our global clients. 

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