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Sr. DevOps Engineer - Google Dialogflow CX - Manager - 64736411

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About the role

As a Senior DevOps Engineer, you will make an impact by designing, developing and deploying conversational AI solutions using Google Dialogflow CX platform.

In this role, you will:

  • Collaborate closely with cross-functional teams to understand business requirements and translate them into scalable and efficient technical solutions.
  • Design develop and implement conversational AI applications using Google Dialogflow CX ensuring high performance responsiveness and scalability.
  • Integrate AI models and services with backend systems and databases to facilitate seamless data exchange.
  • Collaborate with product managers UX/UI designers and other stakeholders to define project requirements and deliver robust solutions.
  • Conduct thorough testing and troubleshooting of applications to ensure smooth deployment and ongoing reliability.
  • Optimize applications for maximum speed and scalability while maintaining high standards of quality.

Work model:

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid in Atlanta, GA. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered:

  • 4 + years of hands-on experience in developing conversational AI applications using Google Dialogflow CX.
  • Proficiency in programming languages such as Python JavaScript.
  • Strong understanding of natural language processing (NLP) techniques and methodologies.
  • Previous experience in developing AI-driven applications across multiple platforms (web mobile voice assistants).
  • Data store and Playbooks hands on experience.
  • DevOps practices and CI/CD pipelines experience.

Certifications Required

  • Google Contact center certification

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

 

 

What we offer

  • The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
  • Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
  • The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
  • A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
  • Flexible health and financial benefits to support you and your eligible dependents—from day one.
  • True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.  

About us
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.

Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

While our system allows applications in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes. Further, for roles located in Quebec, professional English proficiency is required to communicate with our global clients. 

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