Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked on the Fortune 500 and is consistently listed among the most admired companies in the world.
In Asia Pacific (APAC), Cognizant has strong presence in key growth markets like Australia, Singapore, India, Japan, China, Hong Kong, UAE, Saudi, etc. It has grown rapidly in these regions and is now poised for exponential growth. We are now growing our Sales execs with trail blazing track record of growth to fuel this growth story.
If you want to be part of this growth story, seize the moment and join us in ANZ!
The Opportunity:
The ServiceNow Business Group (Thirdera) – part of Cognizant– is one of the largest pure play ServiceNow partner worldwide! We strive to make smarter ways of working a reality as we generate transformation, digitization, and automation for our customers at the speed of NOW. Thirdera brings together the power of the ServiceNow platform and its limitless potential across the world of work. Our global team of ServiceNow experts helps our customers realize workflow automation and gain maximum platform value.
Your mission as a Senior Advisory Consultant is to be responsible for building and growing sales in their region, working closely with the Regional Business Development Director to find new clients and expand current revenue. You will be responsible for creating, managing, and delivering on your specific Sales Plan to help meet overall company goals.
You'll be empowered to work for top of the line companies and amazing partners, while having fun at it!
Who are we looking for?
We are seeking confident, curious, and experienced ServiceNow Advisory Consultant, responsible for –
Strategic Services
- Support the Strategic Advisory Lead.
- Be an expert in business transformation and provide direction and recommendations based on industry knowledge and experience.
- Provide industry insight and customer service best practices based on experience.
- Develop and support new advisory service offerings and enhance existing advisory service offerings.
- Guide and support the scoping and writing of advisory proposals.
- Contribute to the advisory services catalog to include templates and documentation for global advisory services that span transformational, operational, and growth aspects of Advisory Services.
ServiceNow Expertise
- Lead discussions on ServiceNow best practices, technical design, and architecture.
- Support technical architecture and development if required, in the ServiceNow platform
- Work closely with Solution Architects to ensure technical implementations align with business strategy.
- Stay updated on ServiceNow innovations, releases, and industry trends, advising customers on relevant enhancements.
Advisory & Consulting
- Engage with CIOs, IT leaders, and executive stakeholders to define their ServiceNow vision, business goals, and success criteria.
- Provide strategic guidance on platform governance, implementation roadmaps, and business value realisation.
- Define and track KPIs and success metrics to ensure ServiceNow investments align with business objectives.
- Facilitate stakeholder interviews and workshops to identify challenges, opportunities, and process optimisation areas.
- Support Organizational Change Management (OCM) by working closely with customer teams to drive adoption and success.
Awareness & Culture
- Promote a culture that emphasises value to clients that are rooted in advisory.
- Support the internal advocacy for and promote advisory services as a means of driving value for our clients.
- Participate in the creation of customer success stories.
- Ensure that you are focused on value, growth, and client satisfaction.
Collaboration & Leadership
- Act as a mentor to junior consultants, helping them grow in both ServiceNow and advisory capabilities.
- Work collaboratively with internal teams, including sales, pre-sales, solution architects, and delivery teams.
- Support pre-sales efforts by participating in scoping sessions, proposal development, and customer briefings.
- Identify market trends and new-offering ideas.
Required Skills & Experience
Technical Expertise
- 10+ years of experience in ServiceNow consulting, implementation, or Architecture.
- Strong understanding of ServiceNow modules, and ability to adapt new capabilities.
- Hands-on experience with ServiceNow platform architecture, workflows, integrations, and automation.
- Familiarity with ServiceNow governance, architecture models, and implementation best practices.
- ServiceNow Certified Master Architect preferred.
Consulting & Advisory Skills
- Proven ability to engage with executive stakeholders and lead strategic discussions.
- Strong understanding of ITIL v4, Agile, and other industry frameworks.
- Experience in business case development, ROI analysis, and KPI tracking.
- Excellent facilitation skills for workshops, training, and stakeholder interviews.
- Ability to translate technical concepts into business value for non-technical stakeholders.
Next steps:
If you feel this opportunity suits you, or Cognizant is the type of organization you would like to join, we want to have a conversation with you! Please apply directly with us. For a complete list of open opportunities with Cognizant, visit http://www.cognizant.com/careers
Cognizant is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check.
Ce que nous offrons
- La possibilité d’avoir une carrière avec un impact. Ici, vous avez la possibilité de partager vos idées transformatrices pour aider notre entreprise et nos clients à améliorer le quotidien de tous.
- Prenez votre carrière en main grâce à notre écosystème d'apprentissage et de développement. Et lorsque vos ambitions changent ou que nous vous offrons de nouvelles occasions, nous vous aidons à pivoter en vous proposant des formations et des conseils pour trouver des postes qui pourraient mieux vous convenir.
- L’occasion de s'épanouir au sein d’une communauté diversifiée. Nous célébrons les expériences et perspectives d’autrui et encourageons un sentiment d'appartenance à travers nos groupes d'affinité et nos initiatives en matière de diversité et d'inclusion.
- Rémunération compétitive qui comprend un salaire concurrentiel et une pension avec des contributions équivalentes.
- Des prestations de soins de santé et financières flexibles pour vous soutenir, ainsi que vos personnes à charge admissibles, dès le premier jour au travail.
- Une vraie conciliation travail-vie personnelle. Nous offrons des vacances, des modalités de travail flexibles, des occasions de bénévolat, des événements sociaux et bien d’autres afin que vous puissiez être au mieux.
Notre engagement en faveur de la diversité et de l'inclusion
Cognizant est un employeur qui prône l'égalité des chances et qui embrasse la diversité, défend l'équité et valorise l'inclusion. Nous sommes déterminés à promouvoir une communauté où chacun se sent écouté, accepté et bienvenu. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, de l'information génétique, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée telle que décrite par les lois fédérales, provinciales ou locales.
Si vous avez un handicap qui nécessite un aménagement raisonnable pour rechercher une offre d'emploi ou poser une candidature, envoyiez un courriel à [email protected] avec votre demande et vos coordonnées.
Bien que notre système vous permette de postuler dans n'importe quelle langue, les langues requises pour ce poste et le niveau de compétence varient. Une connaissance de base de l'anglais est nécessaire pour les communications internes à l'échelle de l'entreprise.
À propos de nous
Cognizant est l’un des leaders mondiaux des services professionnels. Nous transformons les modèles commerciaux, opérationnels et technologiques de nos clients pour les adapter à l’ère numérique. Notre approche consultative, basée sur une connaissance sectorielle, aide nos clients à concevoir, développer et gérer des entreprises plus innovantes et plus efficaces. Basée aux États-Unis, Cognizant (membre du NASDAQ-100 et l’un des meilleurs employeurs du monde en 2024 selon Forbes) figure régulièrement parmi les entreprises les plus admirées au monde. Découvrez comment Cognizant aide ses clients à garder une longueur d’avance grâce au numérique sur le site www.cognizant.com.