| We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing. We deliver life's essential service so our customers, communities and the environment can thrive. We are taking action for a new world of water - fixing the problems of today and building resilience for tomorrow. In digital transformation, this means leveraging data and technology to transform our organisational capability, drive innovation and deliver impactful change to our customers, communities and the environment. Business Analysts will work within the portfolios and teams they are allocated. To identify & define opportunities for improvement, and deliver change successfully for people, process and technology. They will have experience in providing business analysis services through cycles of project delivery and methodologies. Reporting to the Lead Business Analyst or Senior Business Analyst for their portfolio |
| Key relationships and interactions | Lead and Senior Business Analysts, Business Analysts Portfolio Leads Business Stakeholders and Subject Matter Experts Product Owners Architects and Solution Architects Service Delivery and Service Transition Teams Data Protection Cyber Security Delivery Leads |
| Revenue budget controlled: | None |
| No. of employees managed: | None |
| Other relevant financial impact: | Benefits case identification through Solutioning/Discovery/Delivery phases of projects |
| This job involves: | ||
| Key Responsibilities | Expectations | |
| 1 | Business Analysis | Apply Business Analysis techniques to analyse current services and processes against problem statements needs and outcomes, evaluate and document business requirements and non-functional requirements using relevant techniques. Produce As-Is and To-Be process maps and identify opportunities to optimise business processes. Author and contribute to documentation determined under the Business Analysis Service offering during project stages of delivery. Seek the necessary agreement and approval of documentation needed to proceed through stages of delivery. |
| 2 | Project Methodologies | Knowledgeable on agile and Waterfall methodology, can apply an agile mindset to all aspects of work. Customer centred outlook, working closely with business areas on the opportunities, guiding and positively challenging preconceptions and driving collaboration across teams to optimise opportunities within Portfolios. Able to support Product Owners and Project Managers to prioritise and make decisions. |
| 3 | Stakeholder Engagement | Able to effectively engage with multiple stakeholder groups and build trusted relationships, tailoring communication to their needs, and work with teams to build relationships while also meeting user needs. Communicate clearly and consistently with stakeholders. |
| 4 | General | Will be a good communicator, decision maker and problem solver; team player, will be able to influence others. Be able to Work collaboratively within project teams and generally Customer/user centred mindset and approach to work; Proactively and constructively challenges, putting the customer at the heart of the work they do. Ability to work semi independently, confident in own knowledge and skills, willing to learn from mistakes, demonstrating resilience and the ability to adapt their approach in line with circumstances and constraints. Good attention to detail, visualise, articulate and solve x problems and concepts, and make decisions based on available information and research evidence; with the determination to see initiatives through to completion. Ability to present information clearly and succinctly at varying levels of detail, emphasis on simplifying complex business and technical concepts. Will support and influence decisions based on research and understand how this impacts others. Has significant experience with Product/Agile ways of working. |
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The qualifications, experience, technical skills, competencies, and values required are: | |
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| Description | |
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| Essential Experience | |
| 1 | 4-5 Years Business Analysis working Digital project environment |
| 2 | Understanding and experience of Agile and Waterfall project delivery methodologies |
| 3 | Good communication skill |
| 4 | Willingness to adapt to work through problems and document details |
| 5 | Preparing documents/reports and being able to present back to stakeholders |
| 6 | Facilitate /contribute to workshops |
| 7 | Having attention to detail, managing actions and expectations, and keeping stakeholder up to date |
| 8 | Utility experience ( Water, Gas, Oil) |
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| Essential Technical Skills & Qualifications | |
| 1 | BCS (or equiv) Diploma. If not held be prepared to study for the Diploma |
| 2 | Product Owner/Scrum certifications |
| 3 | Handling project involving data, data analytics |
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| Desirable Experience | |
| 1 | Ability to adapt to evolving and changing needs. Proactive, resourceful and can work under your own initiative and the ability to manage a varied workload in an efficient and timely manner. |
| 2 | Expertise in the practice of Business Analysis, Flexible approach to working with and different delivery methodologies across the Agile and Waterfall spectrum. |
| 3 | Understanding of the Water Industry, the culture and regulatory accountabilities |
| 4 | Working within large and small project teams in all stages of project |
| 5 | Has significant experience with Product/Agile ways of working. |
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| Desirable Technical Skills & Qualifications | |
| 1 | Certification/experience of DevOps tools, processes, and methodology |
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Please share your resume at [email protected]
Ce que nous offrons
- La possibilité d’avoir une carrière avec un impact. Ici, vous avez la possibilité de partager vos idées transformatrices pour aider notre entreprise et nos clients à améliorer le quotidien de tous.
- Prenez votre carrière en main grâce à notre écosystème d'apprentissage et de développement. Et lorsque vos ambitions changent ou que nous vous offrons de nouvelles occasions, nous vous aidons à pivoter en vous proposant des formations et des conseils pour trouver des postes qui pourraient mieux vous convenir.
- L’occasion de s'épanouir au sein d’une communauté diversifiée. Nous célébrons les expériences et perspectives d’autrui et encourageons un sentiment d'appartenance à travers nos groupes d'affinité et nos initiatives en matière de diversité et d'inclusion.
- Rémunération compétitive qui comprend un salaire concurrentiel et une pension avec des contributions équivalentes.
- Des prestations de soins de santé et financières flexibles pour vous soutenir, ainsi que vos personnes à charge admissibles, dès le premier jour au travail.
- Une vraie conciliation travail-vie personnelle. Nous offrons des vacances, des modalités de travail flexibles, des occasions de bénévolat, des événements sociaux et bien d’autres afin que vous puissiez être au mieux.
Cognizant est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, de l'information génétique, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée telle que décrite par les lois fédérales, provinciales ou locales.
Si vous avez un handicap qui nécessite un aménagement raisonnable pour rechercher une offre d'emploi ou poser une candidature, envoyiez un courriel à [email protected] avec votre demande et vos coordonnées.
Bien que notre système vous permette de postuler dans n'importe quelle langue, les langues requises pour ce poste et le niveau de compétence varient. Une connaissance de base de l'anglais est nécessaire pour les communications internes à l'échelle de l'entreprise.
À propos de nous
Cognizant est l’un des leaders mondiaux des services professionnels. Nous transformons les modèles commerciaux, opérationnels et technologiques de nos clients pour les adapter à l’ère numérique. Notre approche consultative, basée sur une connaissance sectorielle, aide nos clients à concevoir, développer et gérer des entreprises plus innovantes et plus efficaces. Basée aux États-Unis, Cognizant (membre du NASDAQ-100 et l’un des meilleurs employeurs du monde en 2024 selon Forbes) figure régulièrement parmi les entreprises les plus admirées au monde. Découvrez comment Cognizant aide ses clients à garder une longueur d’avance grâce au numérique sur le site www.cognizant.com.