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Sr. Associate - Projects

Eine Person, die mit einem Laptop an einem Tisch sitzt


Job summary

We are seeking a highly skilled Sr Consultant with 10 to 14 years of experience in ServiceNow ITAM ServiceNow Secops ServiceNow GRC ServiceNow and ServiceNow Discovery. The ideal candidate will have a strong technical background and be proficient in English. This hybrid role requires day shift work with no travel required.


Responsibilities

  • Lead the implementation and management of ServiceNow ITAM solutions to optimize asset management processes.
  • Oversee the deployment and maintenance of ServiceNow Secops to enhance security operations and incident response.
  • Provide expertise in ServiceNow GRC to ensure compliance and risk management across the organization.
  • Manage ServiceNow platform configurations and customizations to meet business requirements.
  • Conduct ServiceNow Discovery to identify and map IT assets and dependencies within the organization.
  • Collaborate with cross-functional teams to integrate ServiceNow solutions with existing systems and processes.
  • Develop and deliver training programs for end-users to ensure effective utilization of ServiceNow tools.
  • Monitor and analyze system performance to identify areas for improvement and implement necessary changes.
  • Create and maintain comprehensive documentation for ServiceNow implementations and configurations.
  • Provide technical support and troubleshooting for ServiceNow-related issues.
  • Stay updated with the latest ServiceNow features and best practices to continuously improve service delivery.
  • Participate in project planning and execution to ensure timely and successful delivery of ServiceNow initiatives.
  • Communicate effectively with stakeholders to understand their needs and provide tailored ServiceNow solutions.

    • Qualifications

  • Possess extensive experience in ServiceNow ITAM ServiceNow Secops ServiceNow GRC ServiceNow and ServiceNow Discovery.
  • Demonstrate strong problem-solving skills and the ability to troubleshoot complex technical issues.
  • Exhibit excellent communication skills in English both written and verbal.
  • Show proficiency in configuring and customizing the ServiceNow platform to meet specific business needs.
  • Have a proven track record of successfully implementing and managing ServiceNow solutions in a hybrid work model.
  • Display the ability to work collaboratively with cross-functional teams and stakeholders.

    • Certifications Required

    Certified Implementation Specialist - IT Asset Management Certified Implementation Specialist - SecOps Certified Implementation Specialist - GRC

    The Cognizant community:
    We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

    • Cognizant is a global community with more than 300,000+ associates around the world.
    • We don’t just dream of a better way – we make it happen.
    • We take care of our people, clients, company, communities and climate by doing what’s right.
    • We foster an innovative environment where you can build the career path that’s right for you.

    About us:
    Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

    Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

    If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

    Disclaimer:
    Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

    Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

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