Job Summary
We are seeking a highly skilled Sr. Developer with 3 to 10 years of experience to join our dynamic team. The ideal candidate will have extensive experience in Google Dialog Flow ES Google Dialog Flow CX Google CCAI Platform Google Agent Assist Google Insights and Google Info Bot. This role involves working in a hybrid model with a day shift. The candidate will contribute significantly to our IT consulting and analytics projects driving innovation and excellence.
Responsibilities
- Develop and maintain advanced conversational AI solutions using Google Dialog Flow ES and CX.
- Implement and optimize Google CCAI Platform to enhance customer interactions.
- Integrate Google Agent Assist to provide real-time support and improve agent productivity.
- Utilize Google Insights to analyze and improve conversational AI performance.
- Design and deploy Google Info Bot to streamline information retrieval processes.
- Collaborate with cross-functional teams to ensure seamless integration of AI solutions.
- Provide technical expertise and guidance on best practices for AI development.
- Conduct regular code reviews to maintain high-quality standards.
- Troubleshoot and resolve complex technical issues in a timely manner.
- Stay updated with the latest advancements in AI and machine learning technologies.
- Contribute to the continuous improvement of development processes and methodologies.
- Ensure all solutions comply with industry standards and regulations.
- Document all development activities and maintain comprehensive technical documentation.
Qualifications
- Possess a strong background in Google Dialog Flow ES and CX with proven project experience.
- Have hands-on experience with Google CCAI Platform and Google Agent Assist.
- Demonstrate proficiency in using Google Insights for performance analysis.
- Show expertise in developing and deploying Google Info Bot.
- Experience in IT consulting and analytics is highly desirable.
- Strong problem-solving skills and the ability to work independently.
Certifications Required
Google Cloud Professional Data Engineer Certification Google Cloud Professional Collaboration Engineer Certification
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000+ associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.