Thirdera, a Cognizant company, is looking for a highly skilled ServiceNow Solution Consultants to join our Australian team!
Your mission:
Thirdera is the largest pure play ServiceNow partner worldwide. We strive to make smarter ways of working a reality as we generate transformation, digitization, and automation for our customers at the speed of NOW. Thirdera brings together the power of the ServiceNow platform and its limitless potential across the world of work. Our global team of ServiceNow experts helps our customers realize workflow automation and gain maximum platform value.
Your mission as a ServiceNow Solution Consultant is to serve as a technical expert, guide and strategic advisor, collaborating with the sales team to comprehend clients' business challenges. Crafting and presenting tailored solutions that align with client needs, utilizing the organization's products or services. Our Solution Consultant plays a vital role in connecting technical capabilities with client requirements, ultimately contributing to successful sales engagements and building enduring client relationships.
What's in it for you?
We offer a fun, highly engaging and unique culture. You'll get the best learning and career experience from day 1, by being able to work with ServiceNow Experts, access certifications and accreditations and the opportunity to grow in the ServiceNow practice.
You'll be empowered to work for top of the line companies and amazing partners, while having fun at it!
Who are we looking for?
We are seeking a confident, curious, and experienced ServiceNow Solution Consultant that performs both standard and customized product demonstrations to potential and existing customers, leading the pre-sales phase from a technical point of view. Supporting our sales team, understanding the evolving needs of our customers and ensuring our high standard of quality delivery.
Duties and Responsibilities:
- Collaborate with the sales team to comprehend clients' business challenges, objectives, and technical requirements to create compelling proposals.
- Offer comprehensive technical knowledge to elucidate the capabilities and advantages of the organization's products or services.
- Advise value driven solutions tailored to address specific client needs, taking into account industry requirements and product/service features.
- Conduct demonstrations to illustrate the functionality and features of products or services, aiding clients in visualizing their application.
- Educate clients on the technical aspects of proposed solutions, address queries, and offer insights for well-informed decision-making.
- Create and maintain technical documentation supporting the sales process, ensuring communication clarity.
- Assist in project coordination during the sales process, ensuring a seamless transition from proposal to implementation.
- Manage technical inquiries, facilitate a smooth transition to implementation, and ensure post-sale client satisfaction.
- Stay updated on latest ServiceNow features and leading practices
Requirements:
- +4 years of experience working with the ServiceNow platform in any client-facing presales, consulting or solution architecture role
- Experience in creating technical documentation and proposals
- ServiceNow Sys admin Certification
- +2 ServiceNow Certified Implementation Specialist or presales accreditations
- ITIL Foundations & Scrum Master Certified – Desired
- ServiceNow Certified Application Developer - Desired
Job summary
The role purpose of a Solutions Consultant in sales is to serve as a technical expert and strategic advisor
collaborating with the sales team to comprehend clients business challenges. Their key responsibility involves
crafting and presenting tailored solutions that align with client needs utilizing the organizations products or
services. Solutions Consultants play a vital role in connecting technical capabilities with client requirements
ultimately contributing to successful sales engmts
Responsibilities
- Collaborate with the sales team to comprehend clients business challenges objectives and technical
requirements.
- Offer comprehensive technical knowledge to elucidate the capabilities and advantages of the
organizations products or services.
- Develop customized solutions tailored to address specific client needs taking into account industry
requirements and product/service features.
- Support the sales process by closely working with the team providing technical insights and ensuring
alignment with client expectations.
- Conduct demonstrations to illustrate the functionality and features of products or services aiding clients in
visualizing their application.
- Educate clients on the technical aspects of proposed solutions address queries and offer insights for well-informed
decision-making.
- Create and maintain technical documentation supporting the sales process ensuring communication clarity.
- Assist in project coordination during the sales process ensuring a seamless transition from proposal to
implementation.
- Manage technical inquiries facilitate a smooth transition to implementation and ensure post-sale client
satisfaction.
Certifications Required
At least one ServiceNow Mainline Certification such as Certified Implementation Specialist (any) or Certified Application Developer is required
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000+ associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.