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Sr. Infra Developer

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Job Summary

We are seeking a Sr. Infra Developer with 6 to 7 years of experience in ServiceNow CMDB / CSDM Discovery CMDB Service Mapping and ServiceNow ITOM. The ideal candidate will work in a hybrid model during day shifts focusing on developing and maintaining our infrastructure. This role does not require travel. The candidate will play a crucial role in ensuring the stability and efficiency of our IT operations.


Responsibilities

  • Develop and maintain the ServiceNow CMDB / CSDM to ensure accurate and up-to-date configuration data.
  • Implement and manage ServiceNow ITOM modules to enhance IT operations management.
  • Collaborate with cross-functional teams to gather requirements and design solutions that meet business needs.
  • Provide technical expertise in the areas of infrastructure development and maintenance.
  • Ensure the stability and efficiency of IT operations through proactive monitoring and management.
  • Troubleshoot and resolve issues related to ServiceNow CMDB / CSDM and ITOM.
  • Develop and maintain documentation for infrastructure processes and configurations.
  • Conduct regular audits of the CMDB to ensure data integrity and compliance with standards.
  • Train and mentor junior team members on best practices and technical skills.
  • Participate in the planning and execution of infrastructure projects.
  • Stay updated with the latest trends and technologies in infrastructure development and IT operations.
  • Collaborate with vendors and external partners to ensure seamless integration of third-party tools.
  • Contribute to the continuous improvement of infrastructure processes and practices.

    • Qualifications

  • Possess strong experience in ServiceNow CMDB / CSDM and ServiceNow ITOM.
  • Have a solid understanding of IT infrastructure and operations management.
  • Demonstrate excellent problem-solving and troubleshooting skills.
  • Exhibit strong communication and collaboration abilities.
  • Show proficiency in developing and maintaining technical documentation.
  • Have experience in training and mentoring junior team members.

    • Certifications Required

    ServiceNow Certified Implementation Specialist ITIL Foundation Certification

    The Cognizant community:
    We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

    • Cognizant is a global community with more than 300,000+ associates around the world.
    • We don’t just dream of a better way – we make it happen.
    • We take care of our people, clients, company, communities and climate by doing what’s right.
    • We foster an innovative environment where you can build the career path that’s right for you.

    About us:
    Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

    Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

    If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

    Disclaimer:
    Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

    Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

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