*L3 Support is Mandatory.
Location – Chennai /Bangalore
Timing – 24*7
JD Cisco Voice - SA Level
- Bachelor’s Degree or Higher in Computer Science, Information Technology or related discipline and 10+ years of experience
- 12+ years of IT experience, 8+ years Cisco Telephony and VoIP experience, Video Conferencing and Contact Center experience
- Experience in Administration and maintenance of complex enterprise communications architecture that delivers integrated voice, video, and web services.
- High degree of proficiency with Cisco Unified Communication Manager is required, supporting, troubleshooting and design/deploying
- Hands on experience in supporting Microsoft Teams Telephony, Video and Chat
- Experience in the following: Cisco Unified Call Manager, Cisco UCCX, VOIP Telephony; Cisco Communication Products
- Experience with Cisco Telepresence products including Cisco Telepresence Management Suite, Multipoint Control Units, Video Communications Servers, ISDN Gateways, SIP Gateways, Telepresence Content Servers, and Cisco endpoints.
- UCCX design, administration and maintenance
- Cisco VOIP telephony and collaboration services On-Prem and Cloud
- Expert skill and experience with Cisco Voice Gateways and SBC’s
- Experience and core knowledge in supporting voice protocols i.e. SIP, H.323 and MGCP
- Proficient level Cisco certifications is mandatory
- Maintaining, configuring and sustaining the Cisco VoIP network
- Experience with L1/L2 knowledge in Data Networking is an advantage.
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000+ associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.