At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role’s business requirements, this is an onsite position requiring 5 days a week in a client or Cognizant office in Mountain View, CA.
As an AR Immersive Specialist, you will make an impact by handling inventory & Device Management. The role requires Inventory work and strong technical troubleshooting skills. The role is suited for someone who is not afraid to roll up their sleeves and eager to support the Immersive operations for our client. You will be a valued member of the Cognizant team and work collaboratively with stakeholders and other teams.
As this is an onsite role in a client office, we are looking for a candidate who understands the client-vendor relationship and possesses a professional attitude and excellent work ethic. Certain schedule requirements may apply.
In this role, you will:
1. Device Lifecycle Management
- Handle device intake, maintenance, and system updates to ensure accurate records
- Perform flashing, calibration, and setup according to specifications
- Maintain user support documentation and device condition assessments for compliance
2. User Support & Experience
- Deliver hands-on troubleshooting and 1-on-1 support for users
- Enhance front desk operations and improve the customer/user experience
- Provide technical assistance across hardware bug triage, fault analysis, and QA checks
3. Inventory & Logistics
- Manage inbound/outbound shipments, packing, and labeling (international & domestic)
- Conduct physical stock audits and investigate discrepancies
- Organize inventory spaces and ensure accurate stock records via workflow and ticketing systems
4. Project & Cross-Team Support
- Support multiple teams and projects, including device intake/return workflows
- Collaborate across departments to resolve device and inventory issues
- Create scripts for diagnostics and troubleshooting to streamline operations
5. Compliance & Operational Excellence
- Adhere to all procedures and best practices for world-class device management
- Demonstrate discipline in meeting schedules, completing tasks, and pursuing training/certifications
- Ensure consistency, accountability, and a positive team-oriented work culture
What you need to have to be considered:
- Experience in Logistics/Inventory management processes
- Able to lift up to 50 Pounds
- Strong communication skills
- Experience working in digital/technology companies with tech products
- Have a strong understanding and passion for technology and enjoy keeping up to date on the current trends
- Knowledge and interest in Artificial Reality/ Virtual Reality
- High School Diploma
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
Salary and Other Compensation:
The hourly rate for this position is between $19.00 - $21.60 per hour, depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
Cog2025
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000+ associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.