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Senior Process Executive - B&L

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Job Summary

We are looking for a Senior Process Executive - B&L with 2 to 4 years of experience to join our team. The ideal candidate should have strong technical skills in MS Excel and preferably domain experience in Frclsr Claim File&srv(MortgLn) and Customer service (Mortgage). This is a work-from-office position with night shifts.


Responsibilities

  • Manage and process mortgage-related documents and claims efficiently.
  • Utilize MS Excel to analyze and report data accurately.
  • Ensure compliance with company policies and industry regulations.
  • Provide exceptional customer service by addressing inquiries and resolving issues promptly.
  • Collaborate with team members to improve process workflows and enhance productivity.
  • Maintain accurate records and documentation for all transactions.
  • Assist in the preparation of reports and presentations for management review.
  • Conduct regular audits to ensure data integrity and accuracy.
  • Identify opportunities for process improvements and implement solutions.
  • Train and mentor junior team members on best practices and procedures.
  • Communicate effectively with internal and external stakeholders.
  • Stay updated with industry trends and best practices to ensure continuous improvement.
  • Support the team in achieving overall business objectives and targets.

    • Qualifications

  • Must have strong technical skills in MS Excel.
  • Should have experience in mortgage-related domains such as Frclsr Claim File&srv(MortgLn) and Customer service (Mortgage).
  • Must possess excellent analytical and problem-solving skills.
  • Should have strong attention to detail and accuracy.
  • Must have good communication and interpersonal skills.
  • Should be able to work effectively in a team environment.

    • Certifications Required

    Certified Mortgage Banker (CMB) or equivalent certification preferred.

    The Cognizant community:
    We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

    • Cognizant is a global community with more than 300,000+ associates around the world.
    • We don’t just dream of a better way – we make it happen.
    • We take care of our people, clients, company, communities and climate by doing what’s right.
    • We foster an innovative environment where you can build the career path that’s right for you.

    About us:
    Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

    Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

    If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

    Disclaimer:
    Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

    Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

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