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Sr. Infra Developer

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Job Summary

The Sr. Infra Developer will be responsible for designing implementing and maintaining infrastructure solutions using BMC Helix technologies. This role requires a deep understanding of BMC Helix Remedy-SmartReporting DWP & SmartIT Dashboards CMDB and Remedy. The candidate will work in a hybrid model with rotational shifts ensuring seamless infrastructure operations and contributing to the companys technological advancements.


Responsibilities

  • Design develop and maintain integrations from sources of record/tools to BMC CMDB
  • Design and develop Remedy workflow and code.
  • Design develop and maintain CMDB reconciliation and normalization logic.
  • Integrate CMDB with multiple systems using Atrium Spoon and Atrium Integrator.
  • CMDB admin activities including Data load Normalization Reconciliation Precedence rules configuration etc.
  • Knowledge of CMDB data dependencies with ITSM modules like Change Management and Incident Management etc.
  • Design and Develop CMDB reports using Smart Reporting/BMC Helix Dashboards. Good to have third party reporting tool knowledge e.g Power BI.
  • Documentation on CMDB development integration.
  • CMDB enhancements and Developments on BMC SaaS Helix Platform.
  • Configuration and Administration of OOTB BMC Helix CMDB
  • Effective communication
  • Drive and lead designs and development recommendations to standardize improve or redesign processes.
  • Recommend and implement changes to existing data model that will mature use of CMDB.

    • Certifications Required

    BMC Certified Professional in Helix Remedy or equivalent certification.

    The Cognizant community:
    We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

    • Cognizant is a global community with more than 300,000+ associates around the world.
    • We don’t just dream of a better way – we make it happen.
    • We take care of our people, clients, company, communities and climate by doing what’s right.
    • We foster an innovative environment where you can build the career path that’s right for you.

    About us:
    Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

    Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

    If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

    Disclaimer:
    Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

    Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

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