Guidewire Claims Center Business Analyst
At Cognizant, our global community sets us apart—an upbeat, collaborative and inclusive workplace where everyone can thrive. And with projects at the forefront of innovation, you can build a multifaceted, rewarding career and draw inspiration from dedicated colleagues and leaders. Cognizant is right where you belong.
Role Overview:
What You'll Do:
- Lead Requirements Effort: Define, estimate, and manage timelines and efforts for handling requirements.
- Collaborative Scope: Direct requirement sessions with multiple partners, including multi-functional teams, vendors, and remote members.
- Structured Elicitation: Apply a variety of techniques to elicit, analyze, document, and manage business requirements, ensuring partner engagement and thorough understanding.
- Documentation Excellence: Produce and maintain key Business Analyst (BA) artifacts, document high-level and detailed processes, and business use cases within scheduled timelines.
- Strategic Partnerships: Collaborate closely with Business and Technology teams to analyze and determine optimal solution options.
- Quality Assurance: Understand and chip in to test strategies, including documentation of test cases and managing defects.
- Expertise in Delivery: Demonstrate sophisticated knowledge of business analysis and project delivery practices throughout the project lifecycle.
- Impact Analysis: Evaluate how changes affect customers, partners, and technology interactions, ensuring alignment with business outcomes.
- Risk Management: Proactively manage risks related to requirements, keeping key partners advised of potential impacts and solutions.
- Leadership and Communication: Offer guidance and leadership, clearly communicating significant project updates to partners and driving strategic discussions.
- Mentorship Role: Enhance team capabilities by mentoring junior peers, sharing insights and standard methodologies in business analysis.
What You Bring to the Role:
- More than 12 years of demonstrated ability working in a Business Analyst role.
- More than 7 years of experience in General Insurance business (Home and Auto).
- More than 7 years of demonstrated ability on the Guidewire platform in ClaimsCenter.
- Experience in enterprise Agile methodology, Ability to work in a fast-paced and demanding environment and Strong facilitation & elicitation skills.
- A great teammate with the ability to communicate effectively with multiple partners at different hierarchical levels with Strong creative and critical thinking skills.
- Solid skills in Process Maps, Business Use Cases, Jira and Confluence experience.
- Required experience in Usage-based Insurance.
Working arrangements:
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 2 days a week in a client or Cognizant office in Toronto, ON, Canada. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
Note: The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000+ associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.