Title:
ServiceNow Senior Technical Consultant
Your role:
The Senior Technical consultant has extensive knowledge and experience in designing and implementing solutions on the ServiceNow Platform. Technical Consultant Seniors define, develop, test, analyze, and maintain software applications in support of the achievement of the business requirements. The role demands strong analytical skills and high research, design, documentation, and software modification capabilities throughout the production life cycle. Our Senior Technical Consultants are also proactive providing mentoring, support and guidance to the Junior Developers and perform with a high autonomy level. Due to theirs outstanding asset of skill set and high level of decision making, Seniors Developers usually act as a Project Team Leads.
Responsibilities:
· Manage all important project processes such as: platform architecture documentation, integration documentation, work-effort estimation and hands-on advanced development.
· Attend, participate, and occasionally lead Scrum meetings.
· Translate requirements/stories and mock-ups into fully functional features by working closely with the implementation project team.
· Fulfill Project´s technical development and configuration at the highest standard of technical quality contributing with assignments, follow up and guidance to Junior / Mid developers.
· Fulfill technical design guidance within our projects following ServiceNow best practices.
· Ensure Project Lead receives timely updates on assigned tasks to facilitate frequent and proactive customer communication.
· Contribute to the continuous improvement of Delivery Services processes as well as the maturing of the different portfolios, capabilities, expertise, and best practices in consideration of Customer needs and requirements.
· Fill technical or process roles in our projects, if needed.
· Lead, educate, mentor and develop resources who are assigned to his/her projects.
· Assist in the scoping of new opportunities, design tools and techniques to deliver efficiently.
· Act as the final escalation point for technical decision-making within a project.
· Partnership with HR to deliver technical interviews and support the recruitment process.
What we offer:
· A competitive salary based on your qualities and experience.
· Access to Udemy, Cognizant Academy digital libraries for your continuous learning.
· NS business card to cover your commute expenses.
· 25 days of paid holiday per year.
· A laptop and a smartphone.
· A pension scheme.
· The opportunity to take on responsibility and actively shape growth in an international, dynamic company
· Demanding and varied customer projects with one of the world's largest and most successful IT service providers
· A visionary and motivating team in which a sense of responsibility, integrity and transparency are lived
· An ultra-modern and employee-oriented working environment with exciting development prospects and an extensive range of further training courses offered by an internal academy
What you will bring to the team:
- Industry and project experience of 5+ years with ServiceNow
- ServiceNow certifications: CSA, ITSM, CSM, CAD, SPM, ITBM, ITOM, ITAM, HRSD, APM etc.
- Some technical knowledge is highly desirable – programming: Javascript, SQL, etc
· Highly proficiency in English.
About Cognizant:
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.
Diversity and Inclusion at Cognizant:
Standardized description of D&I at Cognizant: At Cognizant, we believe diversity and inclusion are at the heart of our ability to execute successfully and consistently over the long term. We recognize that our people are our most important asset. We strive to create an environment where all associates feel comfortable to be themselves, feel accepted and can therefore thrive both personally and professionally. We continue to drive D&I throughout our organization to unlock the insights, imagination and innovation of our associates, as well as reflect the diversity of our clients and communities. We are a Dutch and European Top Employer and continually drive employment recognition and engagement through employee friendly policies and affinity groups such as “Women Empowered”, “Embrace LGBTQ+” and “Race Equality Network”. For more information, see https://careers.cognizant.com/global/en/diversity-and-inclusion
Recruiter`s contact details
Name: Sofiia Rykhva
Email address Sofiia.Rykhva@cognizant.com
La Comunidad Cognizant:
Somos un equipo que se aprecia y apoya mutuamente. Nuestros asociados trabajan en un entorno colaborativo e integrador en el que todos pueden prosperar.
- Cognizant es una comunidad global con más de 300.000+ asociados en todo el mundo.
- No solo soñamos con un mundo mejor, sino que trabajamos para hacerlo realidad.
- Cuidamos de nuestros asociados, clientes, socios, comunidades y entorno haciendo lo correcto.
- Fomentamos un entorno innovador en el que puedes desarrollar tu carrera profesional.
Acerca de nosotros
Cognizant es una de las principales empresas de servicios profesionales del mundo, transformando los modelos de negocio, operativos y tecnológicos de los clientes para la era digital. Nuestro enfoque consultivo único, basado en la industria, ayuda a los clientes a visualizar, construir y gestionar negocios más innovadores y eficientes. Con sede en los EE. UU., Cognizant (miembro del NASDAQ-100 y uno de los mejores empleadores del mundo según Forbes en 2024) está constantemente listado entre las empresas más admiradas del mundo. Descubra cómo Cognizant ayuda a los clientes a liderar con lo digital en www.cognizant.com.
Nuestro compromiso con la diversidad e inclusión:
Somos una empresa que ofrece igualdad de oportunidades, que adopta la diversidad, defiende la equidad y valora la inclusión. Apostamos por fomentar una comunidad en la que todos se sientan escuchados y aceptados. En tu solicitud y candidatura no se tendrán en cuenta cuestiones de raza, color, sexo, religión, credo, orientación sexual, identidad de género, nacionalidad, discapacidad u otra condición protegida por la legislación.
Si tienes alguna discapacidad que requiera ciertas adaptaciones para buscar un puesto de trabajo o presentar una solicitud, envía un correo electrónico a CareersNA2@cognizant.com con tu solicitud e información de contacto.
Advertencia:
La información sobre remuneración es exacta a la fecha de esta publicación. Cognizant se reserva el derecho a modificar esta información en cualquier momento, sujeto a la legislación aplicable.Es posible que los candidatos deban asistir a entrevistas en persona o por videoconferencia e, incluso, que tengan presentar su documento de identidad vigente, durante cada entrevista.