Thirdera, a Cognizant company, is looking for a highly skilled ServiceNow Solution Consultants to join our Australian team!
Your mission:
Thirdera is the largest pure play ServiceNow partner worldwide. We strive to make smarter ways of working a reality as we generate transformation, digitization, and automation for our customers at the speed of NOW. Thirdera brings together the power of the ServiceNow platform and its limitless potential across the world of work. Our global team of ServiceNow experts helps our customers realize workflow automation and gain maximum platform value.
Your mission as a ServiceNow Solution Consultant is to serve as a technical expert, guide and strategic advisor, collaborating with the sales team to comprehend clients' business challenges. Crafting and presenting tailored solutions that align with client needs, utilizing the organization's products or services. Our Solution Consultant plays a vital role in connecting technical capabilities with client requirements, ultimately contributing to successful sales engagements and building enduring client relationships.
What's in it for you?
We offer a fun, highly engaging and unique culture. You'll get the best learning and career experience from day 1, by being able to work with ServiceNow Experts, access certifications and accreditations and the opportunity to grow in the ServiceNow practice.
You'll be empowered to work for top of the line companies and amazing partners, while having fun at it!
Who are we looking for?
We are seeking a confident, curious, and experienced ServiceNow Solution Consultant that performs both standard and customized product demonstrations to potential and existing customers, leading the pre-sales phase from a technical point of view. Supporting our sales team, understanding the evolving needs of our customers and ensuring our high standard of quality delivery.
Duties and Responsibilities:
- Collaborate with the sales team to comprehend clients' business challenges, objectives, and technical requirements to create compelling proposals.
- Offer comprehensive technical knowledge to elucidate the capabilities and advantages of the organization's products or services.
- Advise value driven solutions tailored to address specific client needs, taking into account industry requirements and product/service features.
- Conduct demonstrations to illustrate the functionality and features of products or services, aiding clients in visualizing their application.
- Educate clients on the technical aspects of proposed solutions, address queries, and offer insights for well-informed decision-making.
- Create and maintain technical documentation supporting the sales process, ensuring communication clarity.
- Assist in project coordination during the sales process, ensuring a seamless transition from proposal to implementation.
- Manage technical inquiries, facilitate a smooth transition to implementation, and ensure post-sale client satisfaction.
- Stay updated on latest ServiceNow features and leading practices
Requirements:
- +4 years of experience working with the ServiceNow platform in any client-facing presales, consulting or solution architecture role
- Experience in creating technical documentation and proposals
- ServiceNow Sys admin Certification
- +2 ServiceNow Certified Implementation Specialist or presales accreditations
- ITIL Foundations & Scrum Master Certified – Desired
- ServiceNow Certified Application Developer - Desired
Job summary
The role purpose of a Solutions Consultant in sales is to serve as a technical expert and strategic advisor
collaborating with the sales team to comprehend clients business challenges. Their key responsibility involves
crafting and presenting tailored solutions that align with client needs utilizing the organizations products or
services. Solutions Consultants play a vital role in connecting technical capabilities with client requirements
ultimately contributing to successful sales engmts
Responsibilities
- Collaborate with the sales team to comprehend clients business challenges objectives and technical
requirements.
- Offer comprehensive technical knowledge to elucidate the capabilities and advantages of the
organizations products or services.
- Develop customized solutions tailored to address specific client needs taking into account industry
requirements and product/service features.
- Support the sales process by closely working with the team providing technical insights and ensuring
alignment with client expectations.
- Conduct demonstrations to illustrate the functionality and features of products or services aiding clients in
visualizing their application.
- Educate clients on the technical aspects of proposed solutions address queries and offer insights for well-informed
decision-making.
- Create and maintain technical documentation supporting the sales process ensuring communication clarity.
- Assist in project coordination during the sales process ensuring a seamless transition from proposal to
implementation.
- Manage technical inquiries facilitate a smooth transition to implementation and ensure post-sale client
satisfaction.
Certifications Required
At least one ServiceNow Mainline Certification such as Certified Implementation Specialist (any) or Certified Application Developer is required
La Comunidad Cognizant:
Somos un equipo que se aprecia y apoya mutuamente. Nuestros asociados trabajan en un entorno colaborativo e integrador en el que todos pueden prosperar.
- Cognizant es una comunidad global con más de 300.000+ asociados en todo el mundo.
- No solo soñamos con un mundo mejor, sino que trabajamos para hacerlo realidad.
- Cuidamos de nuestros asociados, clientes, socios, comunidades y entorno haciendo lo correcto.
- Fomentamos un entorno innovador en el que puedes desarrollar tu carrera profesional.
Acerca de nosotros
Cognizant es una de las principales empresas de servicios profesionales del mundo, transformando los modelos de negocio, operativos y tecnológicos de los clientes para la era digital. Nuestro enfoque consultivo único, basado en la industria, ayuda a los clientes a visualizar, construir y gestionar negocios más innovadores y eficientes. Con sede en los EE. UU., Cognizant (miembro del NASDAQ-100 y uno de los mejores empleadores del mundo según Forbes en 2024) está constantemente listado entre las empresas más admiradas del mundo. Descubra cómo Cognizant ayuda a los clientes a liderar con lo digital en www.cognizant.com.
Nuestro compromiso con la diversidad e inclusión:
Somos una empresa que ofrece igualdad de oportunidades, que adopta la diversidad, defiende la equidad y valora la inclusión. Apostamos por fomentar una comunidad en la que todos se sientan escuchados y aceptados. En tu solicitud y candidatura no se tendrán en cuenta cuestiones de raza, color, sexo, religión, credo, orientación sexual, identidad de género, nacionalidad, discapacidad u otra condición protegida por la legislación.
Si tienes alguna discapacidad que requiera ciertas adaptaciones para buscar un puesto de trabajo o presentar una solicitud, envía un correo electrónico a [email protected] con tu solicitud e información de contacto.
Advertencia:
La información sobre remuneración es exacta a la fecha de esta publicación. Cognizant se reserva el derecho a modificar esta información en cualquier momento, sujeto a la legislación aplicable.Es posible que los candidatos deban asistir a entrevistas en persona o por videoconferencia e, incluso, que tengan presentar su documento de identidad vigente, durante cada entrevista.