Saltar al contenido principal

ServiceNow Technical Consultant

Un grupo de mujeres sentadas en fila

Your role

What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating a lot of opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world.
At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world's leading companies and help them become more flexible, more innovative and successful. And this is your chance to be part of the success story: we are looking for a Technical Consultant to join our team.
As a Technical Consultant, you focus on the technical and logistical deployment of cloud-based solutions that meet client’s business needs, primarily developing ServiceNow modules and/or Web Services to exchange data between ServiceNow and other technology systems using programming best practices. You will be responsible for requirement scoping, tool configuration, solution development and achieving technical milestones throughout the lifecycle. You can identify risks and reports them in a timely manner, has good communication with the project team, and has the ability to work without constant direction or supervision.

Responsibilities
• Design, develop and implement Service Catalog workflows, ITIL processes, ITAM modules within ServiceNow platform and integrations with external systems
• Implement technology specific best practices and standards
• Design and develop extensions to ServiceNow data model in support of requirements towards AMDB and CMDB, SACM and other modules
• Review and refine designs for usability, reviews testing scenarios and refines test cases, to ensure applications quality and works with users to review test results to ensure they meet expected results
• Provide 2nd/3rd level ServiceNow support, resolve incidents/enhancements/defects writing, debugging and testing using a mix of JavaScript and server-side Java
• Produces and maintains detailed system documentation, including design specs, solution proposed, unit testing, tech notes, etc
• Instructs, assigns, reviews the work of other team members, including the review of high-level designs, detail designs, code, and test plans and results
• Following up on outstanding client needs and provides timely status reports to their lead
• Assists in the scoping of new opportunities and design tools and techniques to deliver efficiently
• Ensures each artifact produced, each configured technical component, and all personal interactions are of the highest quality
• Communicates technical problems and solutions to both technical and non-technical audiences

Requirements
• Graduated software engineer, electronic engineer, technician, technologist or related education certificate
• Proven experience in one additional product lines outside Sys Admin Foundations v3 preferred
• Minimum of 1 year of experience in General Consulting, Service Management, Software Development
• 2+ years of platform configuration experience with a demonstrable portfolio of multiple platform successes
• Web development background: JavaScript, html, CSS and JavaScript frameworks
• Service Now Experience
• ServiceNow Certified System Administrator is a must
• Experience in Agile development environment
• Software development life cycle management
• Analytical Thinking / Problem-Solving
• Fluent English, Dutch is nice to have

What we offer
• A competitive salary based on your qualities and experience
• NS business card to cover your commute expenses
• 25 days of paid holiday per year
• A laptop and a smartphone
• A pension scheme
• Health insurance
• Organization driven by technology – we have a tremendous technology backbone
• Access to Udemy, Cognizant Academy digital libraries for your continuous learning
• Open, ‘can do’ team spirit and international environment that encourages making your ideas reality!

Diversity and Inclusion at Cognizant
At Cognizant, we believe diversity and inclusion are at the heart of our ability to execute successfully and consistently over the long term. We recognize that our people are our most important asset. We strive to create an environment where all associates feel comfortable to be themselves, feel accepted and can therefore thrive both personally and professionally. We continue to drive D&I throughout our organization to unlock the insights, imagination and innovation of our associates, as well as reflect the diversity of our clients and communities. We are a Dutch and European Top Employer and continually drive employment recognition and engagement through employee friendly policies and affinity groups such as “Women Empowered”, “Embrace LGBTQ+” and “Race Equality Network”. For more information, see https://careers.cognizant.com/global/en/diversity-and-inclusion .

La Comunidad Cognizant:
Somos un equipo que se aprecia y apoya mutuamente. Nuestros asociados trabajan en un entorno colaborativo e integrador en el que todos pueden prosperar.

  • Cognizant es una comunidad global con más de 300.000+ asociados en todo el mundo.
  • No solo soñamos con un mundo mejor, sino que trabajamos para hacerlo realidad.
  • Cuidamos de nuestros asociados, clientes, socios, comunidades y entorno haciendo lo correcto.
  • Fomentamos un entorno innovador en el que puedes desarrollar tu carrera profesional.

Acerca de nosotros
Cognizant es una de las principales empresas de servicios profesionales del mundo, transformando los modelos de negocio, operativos y tecnológicos de los clientes para la era digital. Nuestro enfoque consultivo único, basado en la industria, ayuda a los clientes a visualizar, construir y gestionar negocios más innovadores y eficientes. Con sede en los EE. UU., Cognizant (miembro del NASDAQ-100 y uno de los mejores empleadores del mundo según Forbes en 2024) está constantemente listado entre las empresas más admiradas del mundo. Descubra cómo Cognizant ayuda a los clientes a liderar con lo digital en www.cognizant.com.

Cognizant es un empleador que ofrece igualdad de oportunidades. Tu solicitud y candidatura no serán consideradas en base a raza, color, sexo, religión, credo, orientación sexual, identidad de género, origen nacional, discapacidad, información genética, embarazo, condición de veterano o cualquier otra característica protegida por las leyes federales, estatales o locales.

Si tienes alguna discapacidad que requiera ciertas adaptaciones para buscar un puesto de trabajo o presentar una solicitud, envía un correo electrónico a [email protected] con tu solicitud e información de contacto.

Advertencia: 
La información sobre remuneración es exacta a la fecha de esta publicación. Cognizant se reserva el derecho a modificar esta información en cualquier momento, sujeto a la legislación aplicable.Es posible que los candidatos deban asistir a entrevistas en persona o por videoconferencia e, incluso, que tengan presentar su documento de identidad vigente, durante cada entrevista.

Únete a nuestra comunidad de talentos

¿Buscas una nueva oportunidad laboral? Recibe las útimas ofertas de empleo y noticias de la empresa.

Inscribirse