We are seeking a Technical Lead with experience in TIBCO Business Works ! The ideal candidate will have experience in Item Management and Merchandising domains.
In this role, you will:
- Develop and maintain software applications using TIBCO to meet business requirements and improve operational efficiency.
- Lead all the technical discussion changes by coordinating with all customers from Onsite.
- Handle tickets and tasks called out by the Level 1 team (Service Operations analyst) and handle Customer requests assigned by the Lead.
- Raise tickets that require external intervention.
- Provide daily status updates on tasks assigned to the Sr. Service Analyst or Service Lead.
- Ensure incidents Service requests Operational change requests and improvements are handled within the agreed targets.
- Ensure completion of tasks within set targets, which encompass incident service requests, identified problems, operational changes, improvements, etc.
- Collate data and provide inputs for reporting requirements
- Responsible for coordination with other support groups (such as infrastructure product vendor etc.)
- Comply to defined process during task execution (including problem management KEDB management etc.)
- Study assigned functional specifications analyze and identify impact of specifications raise queries and seek resolution from different customers.
- Develop coding (business layer coding interface development service development creation of stored procedures etc.) as required in the project.
- Raise clarifications issues concerns regarding work output to the lead on time seek review from peer / Senior Developer periodically rework on the code based on code review / defects raised in unit testing or any other relevant testing phases participate in code peer review as required.
- Highlight any potential risks to the Leads and seek inputs to resolve issues identified support integration of components as required.
- Understand user story and alignment to the features from product owner Finalize technical approach in discussion with Architect.
- Identify new alternate features and recommend to the team.
- Build Update project specific documentation as per the MVP model of development.
What you’ll need to succeed (required skills):
- Must have BW 6 hands on experience.
- Should be strong in L3 Production Support (Defect fixes and minor improvements in TIBCO).
- Experience in TIBCO Business Works 5x and 6x is a mandate.
What will help you stand out (preferred skills):
- Good to have Retail/Supply Chain domain knowledge.
- Possess excellent problem-solving and analytical skills.
- Have good communication and teamwork abilities.
- Experience in client facing is a plus.
At Cognizant, we're eager to meet people who believe in our mission and can make an impact in various ways! We strongly encourage you to apply even if you only meet the required skills listed. Consider what transferrable experience and skills make you an outstanding applicant and help us see how you'd be helpful to this role.
Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
Working arrangements :
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in Ontario and/or Nova Scotia, where our hubs are located. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
La Comunidad Cognizant:
Somos un equipo que se aprecia y apoya mutuamente. Nuestros asociados trabajan en un entorno colaborativo e integrador en el que todos pueden prosperar.
- Cognizant es una comunidad global con más de 300.000+ asociados en todo el mundo.
- No solo soñamos con un mundo mejor, sino que trabajamos para hacerlo realidad.
- Cuidamos de nuestros asociados, clientes, socios, comunidades y entorno haciendo lo correcto.
- Fomentamos un entorno innovador en el que puedes desarrollar tu carrera profesional.
Acerca de nosotros
Cognizant es una de las principales empresas de servicios profesionales del mundo, transformando los modelos de negocio, operativos y tecnológicos de los clientes para la era digital. Nuestro enfoque consultivo único, basado en la industria, ayuda a los clientes a visualizar, construir y gestionar negocios más innovadores y eficientes. Con sede en los EE. UU., Cognizant (miembro del NASDAQ-100 y uno de los mejores empleadores del mundo según Forbes en 2024) está constantemente listado entre las empresas más admiradas del mundo. Descubra cómo Cognizant ayuda a los clientes a liderar con lo digital en www.cognizant.com.
Nuestro compromiso con la diversidad e inclusión:
Somos una empresa que ofrece igualdad de oportunidades, que adopta la diversidad, defiende la equidad y valora la inclusión. Apostamos por fomentar una comunidad en la que todos se sientan escuchados y aceptados. En tu solicitud y candidatura no se tendrán en cuenta cuestiones de raza, color, sexo, religión, credo, orientación sexual, identidad de género, nacionalidad, discapacidad u otra condición protegida por la legislación.
Si tienes alguna discapacidad que requiera ciertas adaptaciones para buscar un puesto de trabajo o presentar una solicitud, envía un correo electrónico a CareersNA2@cognizant.com con tu solicitud e información de contacto.
Advertencia:
La información sobre remuneración es exacta a la fecha de esta publicación. Cognizant se reserva el derecho a modificar esta información en cualquier momento, sujeto a la legislación aplicable.Es posible que los candidatos deban asistir a entrevistas en persona o por videoconferencia e, incluso, que tengan presentar su documento de identidad vigente, durante cada entrevista.