KEY ACCOUNTABILITIES/ RESPONSIBILITIES
Operations professionals help build and support the Commercial loan products, processes and services in ways that improve profitability and efficiency, while seeking new and innovative ways to support our clients’ changing needs
- Possesses a comprehensive understanding of CRE, C&I, SBA & Wholesale loans line of businesses which includes syndicated and bilateral arrangements covering loan closing, servicing, loan trading, and quality review processes.
- Experienced in performing legal documentation review, structuring and updating deal parameters on loan systems, tracking legal and compliance documentation, and providing overall support for the assigned loan portfolio.
- Knowledgeable and expert in loan operations activities including Deal -Closing, Booking, Funding, Review, Servicing, and Secondary loan trading.
- Leads a team of 100+ associates and motivates them to achieve the team, project and client’s SLA. Consistently achieves all KPI's and
- Use quality tools to ensure that there is maximum efficiency & productivity
- Manages team responsibilities and allocates work to the Team Leaders as appropriate.
- Supervises and coordinates the activities of the associates as well as team leaders to ensure prompt, courteous and accurate response to our end customers; ensures an efficient and qualitative operation through effective planning, leading, controlling and organizing.
- Quality review of transactions for the respective functions processed by the specialists.
- Authenticate transactions where applicable.
- Daily coordination with internal and external clients.
- Supporting & managing loan lifecycle across individual portfolio facing external clients (including corporates), executing various Commercial/syndicated loan transactions daily
- Efficient and timely management of daily control reports (KRI's) by reviewing & reconciling where applicable.
- Acting as a direct point of contact for external contact, responding timely to inquiries, resolving client issues and reconciling lender discrepancies.
OTHER GENERIC DUTIES
- Manage client escalations.
- Share regular performance updates with clients and internal stakeholders, in accordance with defined SLAs.
- Conduct monthly business reviews.
- Maintain an adequate buffer in the process and keep stakeholders informed.
- Inform stakeholders of any upcoming revenue impacts.
- Regularly update teams on process changes and process manuals.
- Lead transformational activities to add value to client operations.
- Have strong process knowledge to review and approve process SOPs.
- Follow the governance mechanism established with the client.
- Maintain up-to-date knowledge of government regulations and real estate laws.
- Identify process automation opportunities.
- Ensure all committed deliverables and services are rendered on schedule and at defined quality levels.
- Supervise associates by monitoring volumes, patterns, and schedule adherence
- Contribute to revenue growth for the account.
- Manage team responsibilities and allocate work to Team Leaders/SMEs as appropriate.
- Appraise team performance and provide regular feedback.
- Interact with support teams to manage HR, Risk, and other administrative activities.
KNOWLEDGE AND SKILLS (ESSENTIAL)
§ Minimum of 10+years’ experience in international commercial loan operations or credit/lending experience within capital markets/Investment banking & wholesale lending
§ Minimum 6 years’ experience in team handling and managing client relationship Knowledge of commercial loan documentation. Expert in understanding commercial loan documents such as loan/credit agreement, syndicated agreement, intent notices, notes, guaranties, letter of credit, financial documents and security documents for accuracy and agreement with approved terms
§ Knowledge of Corporate & Syndicated Loan/ Commercial Real Estate/ SBA loans and Wholesale lending
§ Knowledge of credit and commercial loan systems.
§ Good verbal, written and organizational skills
§ Detail oriented with ability to multitask and prioritize and work in a team-based environment
La Comunidad Cognizant:
Somos un equipo que se aprecia y apoya mutuamente. Nuestros asociados trabajan en un entorno colaborativo e integrador en el que todos pueden prosperar.
- Cognizant es una comunidad global con más de 300.000+ asociados en todo el mundo.
- No solo soñamos con un mundo mejor, sino que trabajamos para hacerlo realidad.
- Cuidamos de nuestros asociados, clientes, socios, comunidades y entorno haciendo lo correcto.
- Fomentamos un entorno innovador en el que puedes desarrollar tu carrera profesional.
Acerca de nosotros
Cognizant es una de las principales empresas de servicios profesionales del mundo, transformando los modelos de negocio, operativos y tecnológicos de los clientes para la era digital. Nuestro enfoque consultivo único, basado en la industria, ayuda a los clientes a visualizar, construir y gestionar negocios más innovadores y eficientes. Con sede en los EE. UU., Cognizant (miembro del NASDAQ-100 y uno de los mejores empleadores del mundo según Forbes en 2024) está constantemente listado entre las empresas más admiradas del mundo. Descubra cómo Cognizant ayuda a los clientes a liderar con lo digital en www.cognizant.com.
Cognizant es un empleador que ofrece igualdad de oportunidades. Tu solicitud y candidatura no serán consideradas en base a raza, color, sexo, religión, credo, orientación sexual, identidad de género, origen nacional, discapacidad, información genética, embarazo, condición de veterano o cualquier otra característica protegida por las leyes federales, estatales o locales.
Si tienes alguna discapacidad que requiera ciertas adaptaciones para buscar un puesto de trabajo o presentar una solicitud, envía un correo electrónico a [email protected] con tu solicitud e información de contacto.
Advertencia:
La información sobre remuneración es exacta a la fecha de esta publicación. Cognizant se reserva el derecho a modificar esta información en cualquier momento, sujeto a la legislación aplicable.Es posible que los candidatos deban asistir a entrevistas en persona o por videoconferencia e, incluso, que tengan presentar su documento de identidad vigente, durante cada entrevista.