Project/Program Management COE Director
Overview:
Join Cognizant as an inspiring leader within the global program management community. This key role is responsible and accountable for Program Management activities associated with large-scale, complex, multi-service (Application Development and Maintenance, Infrastructure, Business Process, and Digital) programs. Successful candidates will not only manage delivery objectives but will also have responsibility for customer satisfaction and the client relationships required for successful program delivery.
Key Responsibilities:
- Establishes, executes, and oversees program governance (i.e., stakeholder management, communication ceremonies, benefits management, change management, scope management).
- Establishes, executes, and oversees delivery estimation and planning (team resource and timeline) across Cognizant organization (pursuit through sprints/PIs)
- Ensures tracking/measurement and progress against established measures and metrics (e.g., bid vs did, SLA, and any other operational or contractual measures)
- Provides insights on improvements while ensuring adherence to operational best practices
- Drives optimal business value though scope management, change management, and communication ceremonies.
- Supports pursuits (and/or runs them as programs) as required
- Collaborates with Commercial/Account Team to grow the business by identifying and defining business value opportunities for the client
- Establishes and builds relationships with client and other stakeholders for the program
- Leads team by supporting and driving career growth, personal/team development, well-being, diversity, and inclusion
- Leads and personally contributes to the continuous improvement of the program management community (i.e., best practices, networking, standards, training, tools)
- Owns the "activation" (or instantiation) for the MSA and SOW by knowing and monitoring compliance and adherence to these terms and their intent
Required Qualifications:
- 15 plus years in strategy, operations, process consulting, stakeholder management, project/ program delivery within legacy modernization or digital transformations
- Project/Program training and certifications (PMI/SAFe 5.0/Prince II) - ITIL Experience is mandatory
- Experience in delivering at least 3 or more complex programs involving teams across multiple geographies; team size 140+
- Experience in senior stakeholder management, communication, and relationship
- Experience being part of deal solutioning and identifying relevant risks
- Can present solutions from the Program Management standpoint
- Experience in managing client stakeholders across IT, VMO, and business
- Adept with multicultural; multi-geo working teams and stakeholders, including CXO
- Experience in contract management
- Program delivery experience involving 3 or more service lines
- Experience in delivering Transformational commitment, productivity goals, offshoring commitment
- Experience in delivering domain capability services or niche technology capabilities or new technologies to the market
- Experience in leading/managing structured deals, takeover/acquisition, or divesture programs.Job Location: Bangalore, India
La Comunidad Cognizant:
Somos un equipo que se aprecia y apoya mutuamente. Nuestros asociados trabajan en un entorno colaborativo e integrador en el que todos pueden prosperar.
- Cognizant es una comunidad global con más de 300.000+ asociados en todo el mundo.
- No solo soñamos con un mundo mejor, sino que trabajamos para hacerlo realidad.
- Cuidamos de nuestros asociados, clientes, socios, comunidades y entorno haciendo lo correcto.
- Fomentamos un entorno innovador en el que puedes desarrollar tu carrera profesional.
Acerca de nosotros
Cognizant es una de las principales empresas de servicios profesionales del mundo, transformando los modelos de negocio, operativos y tecnológicos de los clientes para la era digital. Nuestro enfoque consultivo único, basado en la industria, ayuda a los clientes a visualizar, construir y gestionar negocios más innovadores y eficientes. Con sede en los EE. UU., Cognizant (miembro del NASDAQ-100 y uno de los mejores empleadores del mundo según Forbes en 2024) está constantemente listado entre las empresas más admiradas del mundo. Descubra cómo Cognizant ayuda a los clientes a liderar con lo digital en www.cognizant.com.
Cognizant es un empleador que ofrece igualdad de oportunidades. Tu solicitud y candidatura no serán consideradas en base a raza, color, sexo, religión, credo, orientación sexual, identidad de género, origen nacional, discapacidad, información genética, embarazo, condición de veterano o cualquier otra característica protegida por las leyes federales, estatales o locales.
Si tienes alguna discapacidad que requiera ciertas adaptaciones para buscar un puesto de trabajo o presentar una solicitud, envía un correo electrónico a [email protected] con tu solicitud e información de contacto.
Advertencia:
La información sobre remuneración es exacta a la fecha de esta publicación. Cognizant se reserva el derecho a modificar esta información en cualquier momento, sujeto a la legislación aplicable.Es posible que los candidatos deban asistir a entrevistas en persona o por videoconferencia e, incluso, que tengan presentar su documento de identidad vigente, durante cada entrevista.