Practice - CIS - Cloud, Infrastructure, and Security Services
About Cloud Infrastructure & Security Services: Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about embracing digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the rapidly evolving needs of the digital era. Our holistic approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to run the business in a secure environment
Location: Toronto, ON (REMOTE)
A Senior Business Process Consultant - ServiceNow at a Cognizant company, is an exceptional professional who assumes a critical role in guiding clients and teams towards successful process optimization through the assessment, analysis, and mapping of better workflows and implementation of standard, measurable processes so that proper next steps can be envisioned and realized in automation.
Responsibilities
- With an extensive understanding of industry standards and proven market practices, they deliver tailored solutions that effectively address unique challenges and drive process excellence for each client.
- As a trusted advisor, the Senior BPC cultivates a collaborative environment that fosters knowledge sharing and continuous improvement, actively collaborating with teams and clients to achieve mutual success. Using their expertise, they skillfully develop strategic roadmaps that outline a well-structured and incremental approach to process maturity, ensuring a smooth transition towards optimized operations.
- Through meticulous analysis, strategic guidance, and the establishment of performance metrics, the Senior BPC guarantees the seamless integration of standard processes, resulting in heightened efficiency, enhanced effectiveness, and sustainable growth for the organization. Additionally,
- the Senior Business Process Consultant takes on a secondary responsibility of providing functional support to the Business Development teams during pre-sales activities, using their expertise to assist in building tailored solutions that precisely align with client requirements.
Qualifications, Certifications & Experience
- Bachelor’s degree preferably in Information Technology, Engineering, or the Sciences
- CPDE (Required or equivalent)
- ITIL v3 or 4 (Required) Six Sigma (Desirable)
- Agile (Desirable)
- Prosci (Desirable)
- TOGAF (Desirable)
SN Certifications & Experience:
- CSA, Business Process for Implementation
- 5+ years’ experience Process development, Process management, and Process improvement
Salary and Other Compensation:
The annual salary for this position is between $105,000 - $110,000 depending on the experience and other qualifications of the successful candidate.
Working Arrangements:
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3 days a week in a Cognizant office in either Toronto or London, ON. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
Note: The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
Work Authorization
· Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
La Comunidad Cognizant:
Somos un equipo que se aprecia y apoya mutuamente. Nuestros asociados trabajan en un entorno colaborativo e integrador en el que todos pueden prosperar.
- Cognizant es una comunidad global con más de 300.000+ asociados en todo el mundo.
- No solo soñamos con un mundo mejor, sino que trabajamos para hacerlo realidad.
- Cuidamos de nuestros asociados, clientes, socios, comunidades y entorno haciendo lo correcto.
- Fomentamos un entorno innovador en el que puedes desarrollar tu carrera profesional.
Acerca de nosotros
Cognizant es una de las principales empresas de servicios profesionales del mundo, transformando los modelos de negocio, operativos y tecnológicos de los clientes para la era digital. Nuestro enfoque consultivo único, basado en la industria, ayuda a los clientes a visualizar, construir y gestionar negocios más innovadores y eficientes. Con sede en los EE. UU., Cognizant (miembro del NASDAQ-100 y uno de los mejores empleadores del mundo según Forbes en 2024) está constantemente listado entre las empresas más admiradas del mundo. Descubra cómo Cognizant ayuda a los clientes a liderar con lo digital en www.cognizant.com.
Cognizant es un empleador que ofrece igualdad de oportunidades. Tu solicitud y candidatura no serán consideradas en base a raza, color, sexo, religión, credo, orientación sexual, identidad de género, origen nacional, discapacidad, información genética, embarazo, condición de veterano o cualquier otra característica protegida por las leyes federales, estatales o locales.
Si tienes alguna discapacidad que requiera ciertas adaptaciones para buscar un puesto de trabajo o presentar una solicitud, envía un correo electrónico a [email protected] con tu solicitud e información de contacto.
Advertencia:
La información sobre remuneración es exacta a la fecha de esta publicación. Cognizant se reserva el derecho a modificar esta información en cualquier momento, sujeto a la legislación aplicable.Es posible que los candidatos deban asistir a entrevistas en persona o por videoconferencia e, incluso, que tengan presentar su documento de identidad vigente, durante cada entrevista.