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BPO SME Data

una persona sonriendo en una mesa con una computadora portátil

Job Title: Content Writer/Editor

Summary:

We are looking for a talented, highly skilled and creative content editor to join our team and produce engaging and informative content for our major clients /projects. The editor will be responsible for proofreading, editing, and writing content for Trust & Safety business that meets the client’s requirements and goals.

Scope of Work:

Understand the client requirements and follow their guidelines, tone, and style to edit the content

Edit and proofread content for grammar, spelling, punctuation, readability, clarity, and accuracy

Rephrase and edit the language in the policies and workflow guidelines

Update existing content and make revisions as per client feedback or changes in the project scope

Interpret complex content that requires specialised knowledge and language, making it understandable or readable for the intended audience

Extract/ review content with higher degree of efficiency for quality and productivity

Collaborate with the KM Services team, policy team and stakeholders to understand the content related project requirements and design specific style guidelines

Additional:

Assist in developing style guides for content production at scale

Identify and correct problems in our knowledge repository using a variety of industry standards

Skills Required:

Excellent writing and editing skills: A content editor must be able to write / edit content so that it is clear, concise and error-free. They must also be able to identify and correct grammar, spelling, and punctuation errors.

Strong attention to detail: A content editor must be able to pay close attention to detail and identify any errors in content.

Research skills: A content writer should be able to conduct thorough research to verify and ensure the content presented is accurate. Evaluate the quality of the article and summarize complex information in a clear and concise way.

Knowledge of grammar and style guidelines: A content editor must be familiar with grammar and style guidelines for the type of content they are editing. This includes understanding the rules of grammar, punctuation, and spelling, as well as the style guide maintained in the team for the client

Ability to work independently and as part of a team: A content editor must be able to work independently to proofread and edit content, but they must also be able to work as part of a team to collaborate on projects. They must be able to communicate effectively with multiple stakeholders and team members to ensure that content is consistent and meets the needs of the target audience.

Creativity and innovation: A content editor must be able to think creatively and come up with new ideas to improve content. They must also be able to innovate and find new ways to improve the editing process.

Problem-solving skills: A content editor must be able to identify and solve problems with content. They must be able to think critically and come up with creative solutions to problems.

Time management skills: A content editor must be able to manage their time effectively to meet deadlines. They must also be able to prioritize tasks and work efficiently to get the job done.

Stakeholder Management skills: A content editor must be able to communicate effectively with clients and customers to ensure that their needs are met. They must be able to listen to feedback and make changes and recommendations to the content as needed.

Adaptability: A content editor must be able to adapt to changes in the client ecosystem and needs of the target audience. They must be willing to learn new things and change their approach to editing as needed.

Qualifications:

Bachelor's degree in English, linguistics, or a related field

4+ years of experience in content writing and/or editing

Excellent writing and editing skills

Attention to detail

Ability to work independently and as part of a team

Good to have Skills : Strong understanding of natural language processing, machine learning, and information retrieval

La Comunidad Cognizant:
Somos un equipo que se aprecia y apoya mutuamente. Nuestros asociados trabajan en un entorno colaborativo e integrador en el que todos pueden prosperar.

  • Cognizant es una comunidad global con más de 300.000+ asociados en todo el mundo.
  • No solo soñamos con un mundo mejor, sino que trabajamos para hacerlo realidad.
  • Cuidamos de nuestros asociados, clientes, socios, comunidades y entorno haciendo lo correcto.
  • Fomentamos un entorno innovador en el que puedes desarrollar tu carrera profesional.

Acerca de nosotros
Cognizant es una de las principales empresas de servicios profesionales del mundo, transformando los modelos de negocio, operativos y tecnológicos de los clientes para la era digital. Nuestro enfoque consultivo único, basado en la industria, ayuda a los clientes a visualizar, construir y gestionar negocios más innovadores y eficientes. Con sede en los EE. UU., Cognizant (miembro del NASDAQ-100 y uno de los mejores empleadores del mundo según Forbes en 2024) está constantemente listado entre las empresas más admiradas del mundo. Descubra cómo Cognizant ayuda a los clientes a liderar con lo digital en www.cognizant.com.

Cognizant es un empleador que ofrece igualdad de oportunidades. Tu solicitud y candidatura no serán consideradas en base a raza, color, sexo, religión, credo, orientación sexual, identidad de género, origen nacional, discapacidad, información genética, embarazo, condición de veterano o cualquier otra característica protegida por las leyes federales, estatales o locales.

Si tienes alguna discapacidad que requiera ciertas adaptaciones para buscar un puesto de trabajo o presentar una solicitud, envía un correo electrónico a [email protected] con tu solicitud e información de contacto.

Advertencia: 
La información sobre remuneración es exacta a la fecha de esta publicación. Cognizant se reserva el derecho a modificar esta información en cualquier momento, sujeto a la legislación aplicable.Es posible que los candidatos deban asistir a entrevistas en persona o por videoconferencia e, incluso, que tengan presentar su documento de identidad vigente, durante cada entrevista.

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