Role-Description
Partner Specialist is a dedicated POC for our partners who works through all the stages of business development to build and grow their business and provide the best experiences for end customers. Partner Specialist core responsibilities include:
Responsibilities:
- Product/service sales, upsell (inbound, outbound)
- Execute daily outbound phone calls/emails, contact decision makers, build quick rapport and assess needs
- Explain technical products/solutions and value proposition to businesses of different verticals and sizes and explain how they address client needs
- Execute outbound prospecting campaigns to source, contact, and engage prospective customers interested in evaluating products.
- Develop and lead outbound campaigns from idea-generation through to initial pitch and pipeline qualification
- Lead and contribute to team projects to develop and refine our sales process
- Develop and codify best practices and sales workflows for interactions with prospects
- Achieve or exceed monthly sales quota
- Reach out to existing customers to pitch new ancillary products or increase spend in products currently used
- Troubleshoot small technical setup issues or route them to relevant teams.
- Renewals (Cloud)
- · Manage the customer renewal sales process, identifying up-sell and cross-sell opportunities within your accounts, and closing these agreements before contract expiration
- Educate customers on Digital and products.
- Participate in the design, development, and implementation of programs to increase Cloud renewals business.
- Analyze data trends, market dynamics and customer performance, identify opportunities and create implementation plans to maximize results
- Supporting the regional leads and partner community with training, materials and ongoing support
- Engage and coordinate internal groups as needed to resolve customer issues and maximize customer retention.
- Increase number of upgrade executions
- React to client business needs and adapt internal procedures to provide services
- Manage daily renewal opportunities in CRM system
- Work with account managers to provide clarity around executing upgrades
Qualifications and experience:
- Min 2-5 years of experience working in B2B sales environment from SaaS/IaaS/PaaS domain
- Bachelor's degree in business, Management, Sales, Marketing or related field (Technical degree is desired)
- Understanding of Cloud computing concepts and competitive landscape in the Cloud Service Providers world is good to have
- Primary language: French: min. C1 (assessment required) ; English: C1 (assessment required), Non-English: Native speakers
- Experience working on sales targets and achieving them
- Knowledge of working on CRM tools
- Ability to connect and add value to a broad range of customers, with great interpersonal and listening skills
- Outgoing and confident in outbound phone sales with a great phone manner; can handle a complex sales cycle that will have multiple contacts within a company
- Thrive in a fast-paced, high-growth, rapidly changing environment
- Proven success in acquiring new clients as well as experience cold calling and presenting sales pitches.
- Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team
- Coachable in the moment; provide feedback/suggestions/recommendations and able to incorporate and iterate sales pitch and positioning
La Comunidad Cognizant:
Somos un equipo que se aprecia y apoya mutuamente. Nuestros asociados trabajan en un entorno colaborativo e integrador en el que todos pueden prosperar.
- Cognizant es una comunidad global con más de 300.000+ asociados en todo el mundo.
- No solo soñamos con un mundo mejor, sino que trabajamos para hacerlo realidad.
- Cuidamos de nuestros asociados, clientes, socios, comunidades y entorno haciendo lo correcto.
- Fomentamos un entorno innovador en el que puedes desarrollar tu carrera profesional.
Acerca de nosotros
Cognizant es una de las principales empresas de servicios profesionales del mundo, transformando los modelos de negocio, operativos y tecnológicos de los clientes para la era digital. Nuestro enfoque consultivo único, basado en la industria, ayuda a los clientes a visualizar, construir y gestionar negocios más innovadores y eficientes. Con sede en los EE. UU., Cognizant (miembro del NASDAQ-100 y uno de los mejores empleadores del mundo según Forbes en 2024) está constantemente listado entre las empresas más admiradas del mundo. Descubra cómo Cognizant ayuda a los clientes a liderar con lo digital en www.cognizant.com.
Cognizant es un empleador que ofrece igualdad de oportunidades. Tu solicitud y candidatura no serán consideradas en base a raza, color, sexo, religión, credo, orientación sexual, identidad de género, origen nacional, discapacidad, información genética, embarazo, condición de veterano o cualquier otra característica protegida por las leyes federales, estatales o locales.
Si tienes alguna discapacidad que requiera ciertas adaptaciones para buscar un puesto de trabajo o presentar una solicitud, envía un correo electrónico a [email protected] con tu solicitud e información de contacto.
Advertencia:
La información sobre remuneración es exacta a la fecha de esta publicación. Cognizant se reserva el derecho a modificar esta información en cualquier momento, sujeto a la legislación aplicable.Es posible que los candidatos deban asistir a entrevistas en persona o por videoconferencia e, incluso, que tengan presentar su documento de identidad vigente, durante cada entrevista.