Legal Content Reviewer (Japanese Speaker)

Role: Legal Content Reviewer (Japanese Speaker)

Location: KL, Malaysia (Onsite)

Project Focus:

Notice and takedown is a process operated by online hosts in response to court orders or allegations that content is illegal. It is widely operated in relation to copyright infringement, as well as for libel and other illegal content online. This project supports removal of content on Clients portal that may violate the online law governed by DMCA.

The Project Objective

• To remove content from client portal that may violate the Law.
• To comply with The Digital Millennium Copyright Act (DMCA) policy that governs the internet policy on copyright infringement.

If there is content on client portal that may violate the law and is informed by any user, our team carefully reviews the material and considers blocking, removing or restricting access to it. 2 kind of activity done is:

(i) A takedown-notice procedure for copyright holders to request that content be removed; and

(ii) A counter-notice procedure for users to get content re-enabled when content is taken down by mistake.

Competency Required:

· Candidates with similar educational background or minimum 2 to 3+ years of experience working in any MNC

· Ability to work both as part of a team as well as independently

· Ability to visualize, articulate, conceptualize or solve both complex and uncomplicated problems by making decisions that are sensible given the available information.

· Proven ability to deliver the highest quality results while paying strict attention to details.

· Ability to work in a fast paced environment with high volume and complex demands.

· Have a strong desire to learn continually as the work is dynamic and keep changing from time to time.

· Should be comfortable and understand that this work will be requiring review of internet content that may be deemed inappropriate and/or contain explicit material.

· Work on relevant bugs as applicable & coordinate with client to close on TAT

· Willing to work in 24x7 environment

· Should be comfortable working with explicit & sensitive content

Skills Required

· Excellent communication skills in the required language (Japanese & English)

· Attention to detail

· Keen observation skills

· Excellent time management skills

· Strong organizational skills

· Client facing & customer-focused approach.

Certification/Qualification

· Any Graduate / Law graduate will be given more preference

Key Responsibilities for the Role:

· To work on various queues and complete the assigned tickets on a daily basis within the TAT.

· Understanding Client’s Internal Copyright Policies and Process.

· Raise bugs as applicable through the ticket life cycle

· Carefully assess, review and evaluate the legal complaints, in order to stimulate whether the allegedly violating copyright content must be considered blocking, removing or restricting access to; as a legal approach to act in accordance with notices of copyright breach.

· Ascertain proper due-diligence and compliance adherence of the legal complaints received for the copyright takedown, legal and Non-legal counter- notices, and Circumvention processes.

· Investigate and examine the copyright removal requests submitted by the copyright owner and the reporting organizations for the appropriate client products to determine the applicability of DMCA

· As a counter-process to copyright take-down notices, the legal and non-legal counter-notices are carefully distinguished and processed accordingly. A detailed validation and examination is followed in order to identify the copyrighted work to decide the restoration of the reported content.

· Share and exchange information with copyright owners, reporting organizations, business partners, legal professionals and government officials- intimating, updating and following up on the legal and compliance procedures.

· To work on the tool and come with innovation ideas

· Flexible to adjust with the timing according to the need of the client

· Review sensitive content, sometimes involving graphic or otherwise disturbing text/videos/images

· Maintain a high degree of confidentiality while meeting strict deadlines

About Cognizant:

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

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La Comunidad Cognizant:
Somos un equipo que se aprecia y apoya mutuamente. Nuestros asociados trabajan en un entorno colaborativo e integrador en el que todos pueden prosperar.

• Cognizant es una comunidad global con más de 300.000+ asociados en todo el mundo.
• No solo soñamos con un mundo mejor, sino que trabajamos para hacerlo realidad.
• Cuidamos de nuestros asociados, clientes, socios, comunidades y entorno haciendo lo correcto.
• Fomentamos un entorno innovador en el que puedes desarrollar tu carrera profesional.

Acerca de nosotros
Cognizant es una de las principales empresas de servicios profesionales del mundo, transformando los modelos de negocio, operativos y tecnológicos de los clientes para la era digital. Nuestro enfoque consultivo único, basado en la industria, ayuda a los clientes a visualizar, construir y gestionar negocios más innovadores y eficientes. Con sede en los EE. UU., Cognizant (miembro del NASDAQ-100 y uno de los mejores empleadores del mundo según Forbes en 2024) está constantemente listado entre las empresas más admiradas del mundo. Descubra cómo Cognizant ayuda a los clientes a liderar con lo digital en www.cognizant.com.

Cognizant es un empleador que ofrece igualdad de oportunidades. Tu solicitud y candidatura no serán consideradas en base a raza, color, sexo, religión, credo, orientación sexual, identidad de género, origen nacional, discapacidad, información genética, embarazo, condición de veterano o cualquier otra característica protegida por las leyes federales, estatales o locales.

Si tienes alguna discapacidad que requiera ciertas adaptaciones para buscar un puesto de trabajo o presentar una solicitud, envía un correo electrónico a [email protected] con tu solicitud e información de contacto.

Advertencia: 
La información sobre remuneración es exacta a la fecha de esta publicación. Cognizant se reserva el derecho a modificar esta información en cualquier momento, sujeto a la legislación aplicable.Es posible que los candidatos deban asistir a entrevistas en persona o por videoconferencia e, incluso, que tengan presentar su documento de identidad vigente, durante cada entrevista.